1. hugopua's Avatar
    I sometime hard to swipe up to unlock my passport device but no issue on my Z10. It's normal or hardware problem? Anybody facing similar issued?

    Posted via CB10
    11-27-14 08:37 AM
  2. AnhPham's Avatar
    Hardly use that setting since it can cause pocket dialling. But I will try to see if I have the same problem.

    Posted via CB10
    11-27-14 08:42 AM
  3. AzzlanOfBB's Avatar
    I sometime hard to swipe up to unlock my passport device but no issue on my Z10. It's normal or hardware problem? Anybody facing similar issued?

    Posted via CB10
    What OS are you running?

    Posted via CB10
    11-27-14 11:46 AM
  4. hugopua's Avatar
    My OS is 10.3.0.908. Any issue?

    Posted via CB10
    11-27-14 12:51 PM
  5. Vector-SS's Avatar
    Yes quite a few people complain about this on the passport, myself included coming from a Z10 and a Q10. It's not your phone and is probably software related and will be fixed with next update.

    Posted via CB10
    11-27-14 01:44 PM
  6. homer1475's Avatar
    I think some of the problem comes from the tiny bottom bezel. I find quite often I end up hitting the keyboard instead of the bezel and it doesn't recognize the swipe up.
    11-27-14 06:17 PM
  7. hugopua's Avatar
    I found out it will miss out if swipe up faster but no problem when i swipe up slow with touch the bottom bezel within second when initial.

    Posted via CB10
    11-27-14 08:21 PM
  8. uhscale's Avatar
    Same issue here.

    I need twice time to unlock / wake up my Passport.

    Normally 2 time or three.
    Actually not possible to unlock in one time.

    Any more with that?

    Is it more software or hardware related?
    12-09-14 08:28 AM
  9. j21jam6's Avatar
    I've had this issues pop up from time to time. Another issue Is closing apps. One other issue is pressing on a picture and waiting on the side menu to slide out. The options of save link, save photo, open in etc.
    I'm hoping the issue is software related. OS 10.3.0.1418

    Posted two-handed via Passport
    12-09-14 08:39 AM
  10. uhscale's Avatar
    Iam on latest leak and have this problem problem all the time.
    Sometimes I need one swipe to unlock, but more times second or three swipe up's.

    Posted via CB10
    12-09-14 04:42 PM
  11. gnirkatto's Avatar
    This reminds me on the Q10 which had some screen sensitivity issues, that I and many others experienced and that were discussed here. They never went away with any SW update afaik. I hope they will, for the PP.

    Posted via CB10
    12-09-14 06:02 PM
  12. oversized_dango's Avatar
    I have this issue as well. Luckily I found another option. In settings you can go do advanced interaction>lift to wake. This helps me bypass the swipe up to unlock
    08-20-17 07:01 PM

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