1. Coraya's Avatar
    This is the first time I've ever had a battery drain problem with my passport. I have always gotten excellent battery life. Somehow in the last hour my battery life has dropped 10%. Overnight it dropped 80%. Can anyone see the problem? I haven't installed any new apps as of late to cause this problem. I did however have facebook in the browser open for the very first time. I don't see how that could be the issue though. Any ideas?

    PS: have updated BBM and CB app in the last week or so.

    Here are screenshots of previous battery life and current TERRIBLE battery life.

    Previous:

    Sudden Passport Problem-img_20141117_114618.png

    Current:

    Sudden Passport Problem-img_20141231_084859.png

    Sudden Passport Problem-img_20141231_084854.png

    Thanks folks

    Posted via my Classic Passport
    12-31-14 07:55 AM
  2. LordCrankypants's Avatar
    Your browser definitely appears to be the culprit. I would recommend doing a hard reset of the phone (hold both volume buttons down until it restarts) and then see what happens from there.

    JB

    Posted internationally thanks to my Passport
    jojo beaconsfield likes this.
    12-31-14 08:07 AM
  3. Coraya's Avatar
    I figured that's what I'd do. I'll wait for it to get to a 100% charge and perform a hard reset while it's still plugged in. Was mainly checking if anyone else was experiencing similar issues related to this.

    Posted via my Classic Passport
    12-31-14 08:32 AM
  4. diego.roscetti's Avatar
    Agreed. It's coming from your browser. Try the hard reset like the previous post mentions then analyze your browser to see if that helps.

    Posted via CB10
    12-31-14 08:33 AM

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