1. luckyphil88's Avatar
    Hey guys!

    I got a used PP Silver this week and noticed a really strange USB problem. USB only charges my phone and all other options not. Next strange issue is that it only charges if I restart the phone with cable plugged in!?
    This workaround only solve my problem as long as I keep the USB cable plugged in.

    Same thing with connection to PC. Restarting phone and USB is working but only charging.

    In settings / connections I noticed that USB status shows always connected even if USB cable is unplugged.

    Really don't know what to do now, I am on a business trip and can't install blackberry link because I don't have admin rights on my notebook.

    Anyone else got this problem?

    Posted via CB10
    09-10-16 01:30 PM
  2. BB-JAM215's Avatar
    ... can't install blackberry link because I don't have admin rights on my notebook.
    Anyone else got this problem?
    You need to install the Windows drivers that come with BlackBerry Link to access the files on your Passport from your notebook.
    09-10-16 03:02 PM

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