1. izzycan's Avatar
    2 years contact with Telus in Canada

    Posted via CB10
    04-14-15 09:45 AM
  2. izzycan's Avatar
    Still can no get 10.31 update, why?-img_20150304_151214.png

    Posted via CB10
    04-14-15 09:48 AM
  3. K EV's Avatar
    Have you tried updating with BlackBerry link?

    Posted via CB10
    04-14-15 11:59 AM
  4. kwakster928's Avatar
    Download Sachei and update manually. It is the best bet and also fastest.

    Posted with my super duper BlackBerry Passport.
    04-14-15 05:54 PM
  5. fxrs's Avatar
    You have something wrong....take it into the carrier outlet and have them figure it out...the "server" error is unusual.

    Posted via CB10
    04-14-15 06:28 PM
  6. SK122387's Avatar
    Telus is on an even newer version of the OS that we got today in the U.S. on Shop BlackBerry unlocked Passports, so that's definitely weird that you're getting that message.

    Try using BlackBerry Link and seeing if it finds the update. That server error has happened to me, but right before an update was pushed.

    Posted via CB10
    04-14-15 08:25 PM

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