1. rider997's Avatar
    I haven't seen any complaints about the Passport camera, but I'm having major problems with it and am looking for a solution.

    My camera app:
    Freezes or hangs requiring a hard shut down

    Time shift photos don't give the option to save; the camera just recycles to the viewfinder.

    Time shift photos, when saved, aren't actually saved by the phone.

    Camera doesn't respond to screen button presses and requires a restart.

    HDR mode takes 10-15 seconds to take a picture (and still longer to process it) and sometimes crashes the camera.

    When starting the camera, you get "camera cannot be started" message requiring reset of the phone.

    Lag when switching modes can be up to 30 seconds!

    And lots more problems.

    The camera wasn't great on 10.3.0.1154 on my Z10 but it was only moderately glitchy. It's nearly unusable on the Passport.

    10.2.1 camera was great.

    Anybody else seeing this?

    Any suggestions for rectifying the problem?

    Posted via CB10
    10-02-14 12:27 AM
  2. wxmancanada's Avatar
    Hello,

    This is a well known and documented issue that's being looked at. I'd suspect a fix in the form of an OTA update.
    10-02-14 12:57 AM
  3. Insync's Avatar
    You've got a dud.


    Posted via CB10
    10-02-14 01:19 AM
  4. homl's Avatar
    No issues here. Everything operating as it should. Pretty snappy in use.
    10-02-14 01:22 AM
  5. Spawn12's Avatar
    Do a wipe and see if that fixes your issues. If it doesn't then exchange for a new one.

    Posted via CB10
    10-02-14 04:16 AM
  6. wxmancanada's Avatar
    +1 -- a security wipe has been known to resolve this.

    Doesn't fix the issue from popping up in the first place, but is a way to fix.
    10-02-14 08:09 PM

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