Originally Posted by
redlightblinking Ah, so then he does have a network connection. It would only say SOS if there was a signal but no authentication with the network (they don't recognize you as a customer or have any way to bill you.) You can't make an emergency call if you have no signal. If this is the case, just try to make a free call to the provider (I think 611 is common). If the call completes,then there is a signal but there is some issue with recognizing the phone as being authenticated when signal gets low, to it defaults to emergency calls only. Really should call the provider and ask about this.