09-04-15 12:12 PM
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  1. CrackberryQ's Avatar
    CrackberryQ
    Sensor failure-img_20150417_003737.png

    Works after a restart then dies again happened after my 10.3.1 update, and is inconsistent, keyboard fails to light up in the dark.

    Anyone got this? Any solutions?

    Posted via CB10
    nick903 likes this.
    04-16-15 04:39 PM
  2. paulwallace1234's Avatar
    paulwallace1234
    Same here, expect mine is dead completely, on the z10, this updates bugs are pathetic
    04-16-15 04:52 PM
  3. CrackberryQ's Avatar
    CrackberryQ
    Well the problem is with a keyboard device u can't type if it's a bit dark!!!

    Posted via CB10
    04-16-15 10:45 PM
  4. CrackberryQ's Avatar
    CrackberryQ
    Read about it a lot and searched a lot and now am more confused... is it a software bug as BlackBerry is claiming or is it a hardware issue and I should send mine for a service/replacement?

    Posted via CB10
    04-19-15 02:25 AM
  5. paulwallace1234's Avatar
    paulwallace1234
    Originally Posted by CrackberryQ
    Read about it a lot and searched a lot and now am more confused... is it a software bug as BlackBerry is claiming or is it a hardware issue and I should send mine for a service/replacement?

    Posted via CB10
    Your best bet is software, maybe load another OS and see if it persists
    04-20-15 01:21 AM
  6. Shashikantiyengar's Avatar
    Shashikantiyengar
    This is the biggest drawback of this instrument. Also the double typing. Else it's a good mobile to use. Appears that the issue could be a hardware issue. Even a basic samsung phone does not fail on the sensor issue.

    Posted via CB10
    04-20-15 07:26 AM
  7. paulwallace1234's Avatar
    paulwallace1234
    Originally Posted by Shashikantiyengar
    This is the biggest drawback of this instrument. Also the double typing. Else it's a good mobile to use. Appears that the issue could be a hardware issue. Even a basic samsung phone does not fail on the sensor issue.

    Posted via CB10
    It's not stated anywhere that's it's a definite hardware issue.
    04-20-15 08:57 AM
  8. CrackberryQ's Avatar
    CrackberryQ
    Actually it's stated as a software problem on the knowledge database but the truth is I've loaded all os's short of 10.2 and I still have an intermittent problem wight eh sensors!

    I'm starting to think it's a hardware issue.

    Posted via CB10
    04-21-15 08:09 AM
  9. bizzyqu's Avatar
    bizzyqu
    Is there a delay when your screen turns on as well?
    09-04-15 12:09 PM
  10. mfried0815's Avatar
    mfried0815
    guys double typing is software issue. solved it yesterday with a leaked os. load the os in my signature and be happy that double typing issue is solved...

    PassportSQW100-1/10.3.2.2639
    09-04-15 12:12 PM
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