1. evecu's Avatar
    I getting a "General Problems" error when I send a picture by text app, I did set up to send text as automatic!,SMS or MMS?,please help.

    Posted via CB10
    12-26-16 04:37 PM
  2. BB-JAM215's Avatar
    If you don't have a data plan with your carrier, you won't be able to use MMS to send pictures attached to a "text" message.
    12-26-16 05:09 PM
  3. David Drwencke's Avatar
    I am having the 'general error' issue as well.

    I am fully up to date with 10.3.3 no hacks or Android apps. I am on T-Mobile with a plan with data, minutes and texting. Had no issues on my unlocked Lumia 950xl.

    Is there a setting I have to change? I am RECEIVING picture messages from people on multiple different carriers but I can not SEND.

    Thanks in advance.

    Posted via CB10
    12-26-16 06:19 PM
  4. shawnreum's Avatar
    Reset your apn under networks.

    Also hold volume up and down until phone reboots.

    For T-Mobile users....
    If you have to old of a SIM card, your going to go get a new card.
    12-26-16 10:36 PM
  5. The_Passporter's Avatar
    These are my setting on Telus

    Sending a pictures from my BlackBerry passport-img_20161227_082636.png

    Posted via CB10
    12-27-16 07:27 AM
  6. Zeratul57's Avatar
    No issue on att

    Sent from one of my SE Passports using BB10 superior software.
    12-27-16 07:37 AM
  7. WaveGod's Avatar
    I was having this problem on T-Mobile with MMS when connected to WiFi calling. If your carrier has this option look into that as being the cause of this issue.

    Posted via CB10
    12-27-16 03:34 PM
  8. evecu's Avatar
    Hi,i had the same problem,is the WiFi calling option, turn that off, and you will be ok?

    Posted via CB10
    12-27-16 08:56 PM
  9. The_Passporter's Avatar
    One thing I did notice is that when I send an MMS picture it gets compressed way more sent from my Passport then from an iPhone or Android phone line Moto X.

    No big deal cause we use Whatsapp and if that stops we will move to BBM for our Man Cave Group chats lol

    Posted via CB10
    12-28-16 10:38 AM

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