1. Nemo Arsai's Avatar
    Hi dear, I decided to security wipe my BB passport a week ago and started security wipe but it reaches 99% within 2 days then stuck there for 3 days. How can I fix it or cancel security wipe process? please help. Is there any way to cancel that process ? How can I my phone alive ? Many thanks
    pandi06041990 likes this.
    09-02-15 02:53 AM
  2. anischab's Avatar
    Hi dear, I decided to security wipe my BB passport a week ago and started security wipe but it reaches 99% within 2 days then stuck there for 3 days. How can I fix it or cancel security wipe process? please help. Is there any way to cancel that process ? How can I my phone alive ? Many thanks
    Hi... I answered the question in the other thread... please to consider a hard reboot. If it does not work, you might reload the OS via PC.
    Good luck

    Workhorse: BlackBerry|Q10, SQN100-3, OS 10.2.2.1531; Power Workhorse: BlackBerry|Passport, SQW100-1, OS 10.3.1.2480; Germany.
    Anthony Wood FX likes this.
    09-02-15 03:28 AM
  3. zombiecupcake's Avatar
    I would recommend downloading the latest leak and SIC Multiwipe tool. Plug in phone, run multiwipe to cancel out the security wipe, then install leak via autoloader. Much faster process than using security wipe and reloading OS in link.

     = ♥ | 8220, 8530, 9670, 9810, Q10, Passport
    saint613 and pandi06041990 like this.
    09-02-15 08:45 AM
  4. saint613's Avatar
    Zombiecupcake has the win for this post, I got tired after two days of the BB wipe. reloading the OS after 10 minutes of the SIC tool.


    I would recommend downloading the latest leak and SIC Multiwipe tool. Plug in phone, run multiwipe to cancel out the security wipe, then install leak via autoloader. Much faster process than using security wipe and reloading OS in link.

     = ♥ | 8220, 8530, 9670, 9810, Q10, Passport
    zombiecupcake likes this.
    09-03-15 09:55 AM
  5. Rendergroup's Avatar
    Had the same issue, stuck @ 98% for more than 12 hours.

    Hard reset, and then autoloader.

    Something wrong is going here...always read this issue, Hello Blackberry! are you reading this!!!??
    pandi06041990 likes this.
    09-03-15 10:47 AM
  6. pandi06041990's Avatar
    Where we can download sic multitude tool share me the link
    11-06-15 10:03 PM
  7. Rendergroup's Avatar
    11-07-15 10:39 PM
  8. tfitzpat03's Avatar
    I read in another thread that the reason that the security wipe gets stuck is because it is stalled by the micro SD card. If you take the micro SD card out before the wipe, it's should work within an hour (depends on how much you have to wipe)

    Posted via CB10
    11-07-15 11:23 PM
  9. Poi25's Avatar
    I read in another thread that the reason that the security wipe gets stuck is because it is stalled by the micro SD card. If you take the micro SD card out before the wipe, it's should work within an hour (depends on how much you have to wipe)

    Posted via CB10
    Wonder if that's the case. If it is, BlackBerry should add a disclaimer to please remove microSD card before wipe.
    11-07-15 11:50 PM
  10. zipro's Avatar
    I'm having the same issue and theres never been an SD card in mine.
    11-10-15 10:40 PM
  11. Imtenaz's Avatar
    Hi dear, I decided to security wipe my BB passport a week ago and started security wipe but it reaches 99% within 2 days then stuck there for 3 days. How can I fix it or cancel security wipe process? please help. Is there any way to cancel that process ? How can I my phone alive ? Many thanks
    12-17-15 10:11 AM
  12. kbz1960's Avatar
    Just hold the power button until it restarts.
    fjfisher601#AC likes this.
    12-17-15 10:33 AM
  13. Alik84's Avatar
    Use PC to reload OS
    12-19-15 05:10 AM
  14. dave gomez's Avatar
    I went through this with the Classic Z30 and the PP! What a headache! But what ended up happening I did a hard reset and nothing so I let the battery drain and when it turned back on it showed an error plugged it to my laptop and it reloaded the os and it's fine!

    Posted via CB10
    12-19-15 10:58 PM
  15. ibercheci's Avatar
    I read in another thread that the reason that the security wipe gets stuck is because it is stalled by the micro SD card. If you take the micro SD card out before the wipe, it's should work within an hour (depends on how much you have to wipe)

    Posted via CB10

    I did this over the last week and was stuck at 99% for over 2 days. I had removed the SD Card before starting the security wipe, but it did not seem to make any difference.
    In the end, I took the hard reset and autoloader route.

    Posted via CB10
    fjfisher601#AC likes this.
    12-20-15 06:25 AM
  16. Jannon Birch's Avatar
    but how do i do this my classic has said erasing data security wipe for 3 days now and have tried to do a hard rest and all i get is the blackberry screen and than it starts the wipe all over again so i dont see how an autoloader would help this issue at all someone any one please help
    03-16-16 02:44 AM
  17. texn884's Avatar
    My SE PP was stuck at 96% and did a hard reset and its wiping again.

    I will see where it stops and Ill just wipe it using autoloader and see what happens.

    The kicker is I sold the phone and need to ship today

    any help?
    03-18-16 07:15 AM
  18. kbz1960's Avatar
    Remove the phone from the BlackBerry Protect website and turn protect off, use an auto loader.
    03-20-16 10:54 AM
  19. fjfisher601#AC's Avatar
    Happened to me today too-- either use BB Link to reload or download the autoloader etc- hold down the power button to turn off the phone -then before it restarts automatically- invoke/execute the re-load from BB Link or autoloader- hopefully, the autoloader or BB Link will connect before the Wipe restarts - you may have to do this 2-3 times, but it will work-
    kbz1960 likes this.
    07-13-16 04:38 PM
  20. aboutlyf's Avatar
    did u manage to get ypur passport running in the end? im stuck in 99% for basically 24hrs, i turned it off and plug in to pc and using link to reload. 48% atm. hopefully it will work this time....
    07-13-16 05:00 PM
  21. fjfisher601#AC's Avatar
    Yes its running fine -
    kbz1960 likes this.
    07-19-16 12:04 PM

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