1. Case_K's Avatar
    This may be a dumb question but if I would like to do a security wipe before installing 10.3.1. So to have a fresh install. What steps would I follow? First backup via BlackBerry Link to be sure, than the wipe, and then? Connect to link again when starting up the phone or.....??

    Thanks for any advice!!

    C.

    Posted via CB10
    01-27-15 11:08 AM
  2. si001's Avatar
    Backup with link, wipe, update, and restore your settings/data with link again


    Posted via CB10
    01-27-15 11:17 AM
  3. Case_K's Avatar
    Thanks! And than the updating would go via link as well? Meaning I will connect again to link after the wipe and link will "see" the new OS update to be put in place?

    Thanks again!

    Posted via CB10
    01-27-15 11:23 AM
  4. deremi's Avatar
    If you are restoring, secure wipe is not really necessary is it? It is best to secure wipe, load and start over for a true clean OS. Restoring things may be convenient but you don't know what comes back that you may not have wanted and what may have prompted you to reload in the first place.
    01-27-15 12:01 PM
  5. Case_K's Avatar
    I see. But link will reload the new OS right?

    Posted via CB10
    01-27-15 12:31 PM
  6. tdaye's Avatar
    I see. But link will reload the new OS right?

    Posted via CB10
    Yes, it will load whatever the current OS should be for your phone.

    Posted via CB10
    01-27-15 12:36 PM
  7. Case_K's Avatar
    Thanks! I'll have a go when the new OS comes around

    Posted via CB10
    01-27-15 01:08 PM
  8. NRB's Avatar
    Hello, I want to reload the OS using link. My question are:
    Here in Argentina they sell the Z10 STL 100-1 but I have the STL 100-3 from BB shop. Will Link load the current OS for the STL-1 or
    STL-3 ? We know both devices ore not the same. One has another processor, one is 3G and the other 4G LTE. Should I insert the sim card and memo card before I reload the OS or not ?
    Thanks in advance
    Regards
    01-28-15 09:15 PM

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