1. ivanba121's Avatar
    So I started a security wipe 6 days ago it's been stuck on 99% for the past 4 days. Wtf BlackBerry this has to be a joke...... anyone else experience this? Any chance I can get a new device out of them?
    07-30-15 01:45 PM
  2. 13Blackcoins's Avatar
    Have you tried holding down both the up/down volume keys together and restarting the device?
    07-30-15 01:57 PM
  3. ivanba121's Avatar
    I just did that thanks man. It open up with error and cant do anything but at least now I can use an autoloader couldn't during security wipe. So that was a big help thanks appreciate it.
    07-30-15 02:02 PM
  4. 13Blackcoins's Avatar
    Nice. Glad it helped.
    07-30-15 02:04 PM
  5. harshik's Avatar
    Just reload the OS via bblink that's what I did

    Posted via CB10
    07-30-15 02:26 PM
  6. kbz1960's Avatar
    Mine was stuck too. I tried using link to reinstall but it wouldn't. But............it restarted my phone which in turn restarted the wipe which actually finished in a short time, like 15 minutes, after the first time going for hours.
    07-30-15 02:34 PM
  7. achilleg's Avatar
    BlackBerry link and reload the syst sofware.
    But if you have upgraded your syst from10.3.1 to 10.3.2, it won't work.
    In that case you need to use an autoloader...
    Sorry for my bad english( je suis franais)

    Posted via CB10
    07-30-15 02:47 PM
  8. blambtn's Avatar
    Mine did the same thing. I had to hold up and down volume buttons and start the autoloader right when the phone came back on.

    Posted via Passport - 
    07-30-15 04:38 PM

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