01-25-17 02:18 PM
47 12
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  1. Phanthanhvu710's Avatar
    Just changed from iPhone 6s to BlackBerry Passport ; anyone here can help me to take the Screenshot on BlackBerry Passport.
    And one more thing my passport lose almost 25% battery overnight. Anyone know why was it. Thank you very much

    Posted via CB10
    01-11-17 06:30 PM
  2. Chris Chin's Avatar
    Screen shot. Hold down both volume rockers for a few seconds.

    Battery, just let the phone do its synchronization Etc and the battery should improve (unless you have a bunch of Android Applications running in the background)


    Chris - Posted from my PP SE on CB10
    01-11-17 06:32 PM
  3. Phanthanhvu710's Avatar
    I dont have any android app on my phone. And what do you mean by synchronization?

    Posted via CB10
    01-11-17 06:34 PM
  4. Phanthanhvu710's Avatar
    I knew hoe to tske the Screenshot now tks so much

    Posted via CB10
    01-11-17 06:35 PM
  5. Low Joe's Avatar
    Download BBVE from blackberry world. It will show you what is consuming the most power and cpu resources

    Sent from my ⑩ Passport SE; not running Android.
    01-11-17 07:47 PM
  6. oo_se7en's Avatar
    Check your Device Monitor.

    Posted via CB10
    01-11-17 10:09 PM
  7. Phanthanhvu710's Avatar
    I left my phone at home this morning when it was a fully charged. Just came home and checked there's only 75% left
    Screenshot on BlackBerry Passport-img_20170112_225802.png

    Posted via CB10
    01-12-17 09:01 AM
  8. brookie229's Avatar
    Your Location Services is very active. As a test, go to settings/Location Services and turn OFF both Location Services and Traffic Data Collection overnight. Check your battery in the morning to see how much is left.
    01-12-17 09:07 AM
  9. ArisMakro's Avatar
    Just turn off location services if you don't really need them. It should be OK after that.

    Posted via CB10
    01-12-17 09:08 AM
  10. werkregen's Avatar
    Just turn off location services if you don't really need them. It should be OK after that.

    Posted via CB10
    I'm keeping location services on so I can recover the phone if I loose it

    Posted via CB10
    01-12-17 09:14 AM
  11. brookie229's Avatar
    I'm keeping location services on so I can recover the phone if I loose it

    Posted via CB10
    Yeah the OP will need that on eventually. I am just suggesting a temporary shut down to test this function. Turn off-test---turn on-test again.
    01-12-17 09:17 AM
  12. Phanthanhvu710's Avatar
    Yah i have turned off the location service already. Didnt know it drains that much battery. But I do want to turn it on all the time.

    Posted via CB10
    01-12-17 09:20 AM
  13. Phanthanhvu710's Avatar
    Is anyone experiencing the phone gets hot very quickly on the top at the area of the power and volume buttons. It gets damn hot only after almost 10 minutes of usage. Really annoying.

    Posted via CB10
    01-12-17 09:24 AM
  14. S1lv1o's Avatar
    Battery drain and hot phone are normal for a new passport, in a few days it goes back to normal, don't worry. Happens after major updates too, for a few hours in my case.
    xhead75 likes this.
    01-12-17 09:40 AM
  15. Phanthanhvu710's Avatar
    Battery drain and hot phone are normal for a new passport, in a few days it goes back to normal, don't worry. Happens after major updates too, for a few hours in my case.
    Tks bro i will keep using and wait what is up to then.

    Posted via CB10
    01-12-17 10:22 AM
  16. brookie229's Avatar
    Do you have a good/constant mobile network signal? Also wifi (if you have)?
    01-12-17 10:35 AM
  17. Phanthanhvu710's Avatar
    Yes I do, im living in Singapore and the mobile network here is good.

    Posted via CB10
    01-12-17 06:34 PM
  18. m3ach's Avatar
    The location services shouldn't be using that much unless you have an app open that is constantly using it, do you have any apps open all the time like maps or maybe the camera?



    Posted via CB10 using my Passport SQW100-1 running 10.3.2.2639
    01-13-17 09:21 AM
  19. Phanthanhvu710's Avatar
    I rarely take photos on the passport but every time I use I take photo with the location service on. Maps ion BlackBerry I never use cuz it's so dump

    I have turned of the location service and the battery life has improved a lot. But still want this feature to be on all the time. It is nonsense that the location ca drain that much battery.

    Anyone is facing the same problem?

    Posted via CB10
    01-13-17 10:29 AM
  20. brookie229's Avatar
    Really can't explain why you are experiencing this problem other than some app or problem with Location Services is happening. There is no way it should be 18% as you are showing. Wish I could help.....but I'm out of ideas other than an OS reload. Here is my look--I even had to scroll down for the screenshot because it is so low on the list.
    Screenshot on BlackBerry Passport-img_20170113_113604.png

    p.s. What OS are you using anyway? Maybe you need an updated OS/radio file?
    01-13-17 10:43 AM
  21. Phanthanhvu710's Avatar
    Im currently on os 10.3.2.2474.

    I have turned off the location service and things got way better. I fully charged my phone last night and unplugged at 11pm. It is now 12am in my place and the battery has 85% left.

    Posted via CB10
    01-13-17 10:47 PM
  22. Phanthanhvu710's Avatar
    I have check for updates and it said I got the latest one.

    Screenshot on BlackBerry Passport-img_20170114_125056.png

    Posted via CB10
    01-13-17 10:51 PM
  23. brookie229's Avatar
    Experiment with it and turn it back on - check it out again. If it consistently gives you trouble, I would seriously consider updating it to 10.3.2.2813 using an autoloader.
    01-13-17 10:55 PM
  24. Phanthanhvu710's Avatar
    Thanks so much my friend.

    Cant I just update to 10.3.2.2813 through software update on the phone.

    Posted via CB10
    01-13-17 11:00 PM
  25. brookie229's Avatar
    Thanks so much my friend.

    Cant I just update to 10.3.2.2813 through software update on the phone.

    Posted via CB10
    You could be waiting for a long time if you are depending on your service provider to push that update. Maybe forever.
    01-13-17 11:20 PM
47 12

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