12-03-14 10:06 PM
59 123
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  1. Danny24uk's Avatar
    Phone has just been sat in my pocket with nothing opened in the background! What gives??
    Rubbish battery!-img_20141202_135409.png

    Posted via CB10
    12-02-14 08:55 AM
  2. muellerto's Avatar
    What gives what? How about looking on the list below the diagram?
    Tompire, Ealaionta, bbjdog and 2 others like this.
    12-02-14 09:02 AM
  3. xxxmerlinxxx's Avatar
    Looks like BBM was "stuck". As you can see from screenshot, BBM was using 28% of your battery which is way above normal. I would go into Blackberry World, update BBM (there is an update as of yesterday) and reboot your phone. See how it is after the restart.
    Carl Estes likes this.
    12-02-14 09:03 AM
  4. Danny24uk's Avatar
    Already have! Still doesn't quite explain!

    Posted via CB10
    12-02-14 09:03 AM
  5. Danny24uk's Avatar
    I've already updated BBM!

    Posted via CB10
    12-02-14 09:05 AM
  6. keepingsane101's Avatar
    Check how many apps have permission to 'Connect to BBM'. Try denying some /all. Then restart phone.

    Posted via CB10
    bungaboy and sam81 like this.
    12-02-14 09:33 AM
  7. internetzorro's Avatar
    BBM is running

    Posted via CB10
    12-02-14 09:34 AM
  8. thedose's Avatar
    OP how old is your Passport?

    in other words, when did you get it/start using it?
    12-02-14 10:15 AM
  9. benbraun322's Avatar
    OP how old is your Passport?

    in other words, when did you get it/start using it?
    Just Security wipe it....

    Posted via CB10
    12-02-14 10:50 AM
  10. Agile Dev's Avatar
    Just Security wipe it....

    Posted via CB10
    I did that as well and it worked for me. OP I would give this a try.

    Posted via CB10
    12-02-14 10:51 AM
  11. anon(870071)'s Avatar
    With that high amount of usage in BBM, it looks like you've allowed the bbm permissions to be set with whatever apps you've allowed. Go into your apps and review their profiles.

    Posted via CB10
    sam81 likes this.
    12-02-14 10:55 AM
  12. offyoutoddle's Avatar
    Try the update to bbm and a hard reset. Then, if you still have issues,a wipe and a re install of everything is probably not a bad thing to try next. I would also look at what apps you have installed that connect to bbm as another poster has said. The battery should last longer, and since you know what's draining it, and there is a new version of that app available, so my money is on that. If not, well, you have a couple of options to try.
    12-02-14 11:07 AM
  13. tomsobon's Avatar
    All you need is a good old HARD RESET! Takes a minute...

    and don't call anything linked to BlackBerry Rubbish ANYMORE!
    12-02-14 11:12 AM
  14. rcab's Avatar
    As someone already asked when did you get your phone? For me the phone took a few days to settle in with the battery. The first few days I was not getting the life of the battery like I get now. Look at your settings and see how often you have things syncing. I hope you will find that the battery is not rubbish but an excellent improvement for BB
    12-02-14 11:14 AM
  15. AmritD's Avatar
    Well a hard restart will solve things like this, but the point is, it shouldn't be happening. It basically means suddenly your phone will just start losing battery for no reason. That can never be cool. No matter how much people here defend it saying it just needs a hard reset and all. THIS shouldn't be happening.

    Q5 SQR100-3/10.2.1.3442
    AdamThatsIt and Bfalcon1 like this.
    12-02-14 11:24 AM
  16. Mirk's Avatar
    Clearly, you are having some sort of problem. Almost certainly with BBM draining your battery. Naturally, this shouldn't be happening but nothing is infallible.

    The battery on these devices is in fact not rubbish.
    Barbareren likes this.
    12-02-14 11:43 AM
  17. playpen007's Avatar
    Don't know about Passport battery, but my Z30 after installing leaked 10.3.1.1154 seems to get a good battery life.
    Rubbish battery!-img_20141201_200646.png

    Posted via CB10
    12-02-14 12:18 PM
  18. Danny24uk's Avatar
    I've had the passport about a month and I'm yet to see this remarkable battery!

    Posted via CB10
    12-02-14 12:27 PM
  19. junny89's Avatar
    How do you do a hard reset?
    My battery life isn't all that tbh. I can't seem to find out what is draining it though. :/

    Posted via CB10
    12-02-14 01:23 PM
  20. cbvinh's Avatar
    I've had the passport about a month and I'm yet to see this remarkable battery!
    There's this whole website called "CrackBerry", that's full of people with Passports, that could help you out, if you asked. It certainly would have saved us from another caustically titled, confused newbie thread.
    12-02-14 01:31 PM
  21. Legal Eagle's Avatar
    How do you do a hard reset?
    My battery life isn't all that tbh. I can't seem to find out what is draining it though. :/

    Posted via CB10
    http://forums.crackberry.com/blackbe...device-927512/
    Superfly_FR likes this.
    12-02-14 01:32 PM
  22. cbvinh's Avatar
    How do you do a hard reset?
    My battery life isn't all that tbh. I can't seem to find out what is draining it though. :/
    Hard reset: Hold both volume up and volume down buttons until the Passport goes black and hold until the BlackBerry logo appears.

    For seeing what's using the battery: Settings->Quick Settings and turn on Device Monitor, now use Quick Settings->Device Monitor to quickly access what's draining your system... though this won't show you battery drains cause by poor reception, which causes the phone to boost antenna strength and drain the battery quicker.
    12-02-14 01:41 PM
  23. Danny24uk's Avatar
    There's this whole website called "CrackBerry", that's full of people with Passports, that could help you out, if you asked. It certainly would have saved us from another caustically titled, confused newbie thread.
    That's exactly what I've done here... asked people in crackberry! I'm hardly a newbie you arrogant *****!

    Posted via CB10
    12-02-14 02:05 PM
  24. mikedolo's Avatar
    the phone was most likely on his his pocket
    12-02-14 02:06 PM
  25. mad_mdx's Avatar
    Return the phone. About 10 people have posted the solution to your problem in this thread alone.
    You clearly should return the phone

    Posted via CB10
    bungaboy likes this.
    12-02-14 02:08 PM
59 123

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