[Danny24uk]

Phone has just been sat in my pocket with nothing opened in the background! What gives??


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[muellerto]

What gives what? How about looking on the list below the diagram?

[xxxmerlinxxx]

Looks like BBM was "stuck". As you can see from screenshot, BBM was using 28% of your battery which is way above normal. I would go into Blackberry World, update BBM (there is an update as of yesterday) and reboot your phone. See how it is after the restart.

[Danny24uk]

Already have! Still doesn't quite explain!

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[Danny24uk]

I've already updated BBM!

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[keepingsane101]

Check how many apps have permission to 'Connect to BBM'. Try denying some /all. Then restart phone.

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[internetzorro]

BBM is running

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[thedose]

OP how old is your Passport?

in other words, when did you get it/start using it?

[benbraun322]

OP how old is your Passport?

in other words, when did you get it/start using it?

Just Security wipe it....

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[Agile Dev]

Just Security wipe it....

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I did that as well and it worked for me. OP I would give this a try.

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[anon(870071)]

With that high amount of usage in BBM, it looks like you've allowed the bbm permissions to be set with whatever apps you've allowed. Go into your apps and review their profiles.

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[offyoutoddle]

Try the update to bbm and a hard reset. Then, if you still have issues,a wipe and a re install of everything is probably not a bad thing to try next. I would also look at what apps you have installed that connect to bbm as another poster has said. The battery should last longer, and since you know what's draining it, and there is a new version of that app available, so my money is on that. If not, well, you have a couple of options to try.

[tomsobon]

All you need is a good old HARD RESET! Takes a minute...

and don't call anything linked to BlackBerry Rubbish ANYMORE!

[rcab]

As someone already asked when did you get your phone? For me the phone took a few days to settle in with the battery. The first few days I was not getting the life of the battery like I get now. Look at your settings and see how often you have things syncing. I hope you will find that the battery is not rubbish but an excellent improvement for BB

[AmritD]

Well a hard restart will solve things like this, but the point is, it shouldn't be happening. It basically means suddenly your phone will just start losing battery for no reason. That can never be cool. No matter how much people here defend it saying it just needs a hard reset and all. THIS shouldn't be happening.

Q5 SQR100-3/10.2.1.3442

[Mirk]

Clearly, you are having some sort of problem. Almost certainly with BBM draining your battery. Naturally, this shouldn't be happening but nothing is infallible.

The battery on these devices is in fact not rubbish.

[playpen007]

Don't know about Passport battery, but my Z30 after installing leaked 10.3.1.1154 seems to get a good battery life.


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[Danny24uk]

I've had the passport about a month and I'm yet to see this remarkable battery!

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[junny89]

How do you do a hard reset?
My battery life isn't all that tbh. I can't seem to find out what is draining it though. :/

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[cbvinh]

I've had the passport about a month and I'm yet to see this remarkable battery!

There's this whole website called "CrackBerry", that's full of people with Passports, that could help you out, if you asked. It certainly would have saved us from another caustically titled, confused newbie thread.

[Legal Eagle]

How do you do a hard reset?
My battery life isn't all that tbh. I can't seem to find out what is draining it though. :/

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http://forums.crackberry.com/blackbe...device-927512/

[cbvinh]

How do you do a hard reset?
My battery life isn't all that tbh. I can't seem to find out what is draining it though. :/

Hard reset: Hold both volume up and volume down buttons until the Passport goes black and hold until the BlackBerry logo appears.

For seeing what's using the battery: Settings->Quick Settings and turn on Device Monitor, now use Quick Settings->Device Monitor to quickly access what's draining your system... though this won't show you battery drains cause by poor reception, which causes the phone to boost antenna strength and drain the battery quicker.

[Danny24uk]

There's this whole website called "CrackBerry", that's full of people with Passports, that could help you out, if you asked. It certainly would have saved us from another caustically titled, confused newbie thread.

That's exactly what I've done here... asked people in crackberry! I'm hardly a newbie you arrogant *****!

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[mikedolo]

the phone was most likely on his his pocket

[mad_mdx]

Return the phone. About 10 people have posted the solution to your problem in this thread alone.
You clearly should return the phone

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