- Thanks for the reply Chris!
Some info is better then no info. When that info is correct...
So is there still no ETA when it will be in stores for purchase? Reserving online now kind of seems like a waste if stock is going to be sent to store as well.
How come no one can give us a straight answer? Is there absolutely no one out there that has exact info on this? This may not be as big of a deal as the iPhone. But it's still a concern to many people.
Sent from my Samsung Tab 4 using Tapatalk10-02-14 05:25 PMLike 0 -
Posted via CB10Bold_until_Hybrid_Comes likes this.10-02-14 05:28 PMLike 1 - Hey Chris, appreciate the response here.
So for all of those who are "in the shipping process" but haven't received an email, where does that leave us? Like I was fairly close to the front of the line in my region so just trying to figure out what I should be expecting...
Z10STL100-3/10.3.0.1052
Second, if you're "In Progress" then it's being shipped. I'd try not to worry about the email if you haven't received it at this point, your store should call you soon to pick up the Passport (fingers crossed).10-02-14 05:29 PMLike 0 - Firstly, I think you're referring to the Rogers Reservation System, so correct me if I'm wrong. The RRS isn't broken into regions, it's national, so your number reflects your position throughout the country for that specific device, make, model, colour, etc.
Second, if you're "In Progress" then it's being shipped. I'd try not to worry about the email if you haven't received it at this point, your store should call you soon to pick up the Passport (fingers crossed).
Posted via CB1010-02-14 05:32 PMLike 0 - Firstly, I think you're referring to the Rogers Reservation System, so correct me if I'm wrong. The RRS isn't broken into regions, it's national, so your number reflects your position throughout the country for that specific device, make, model, colour, etc.
Second, if you're "In Progress" then it's being shipped. I'd try not to worry about the email if you haven't received it at this point, your store should call you soon to pick up the Passport (fingers crossed).
And okay! Thanks for that! I'll try not to gnaw my fingers off in anticipation X_X
Z10STL100-3/10.3.0.105210-02-14 05:32 PMLike 0 - In that instance, sure. Your $40 reservation fee gets applied to your account one way or another, so if you manage to find a Passport in store before your reservation is available to pick up, go for it. What'll happen is the store your reservation goes to will call you, and you can tell them you already bought one and they'll likely send it back and it'll go to the next person in the RRS line, or they might just sell it in store.10-02-14 05:32 PMLike 0
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- It's likely on its way to your store now, and the tracking info we provide doesn't necessarily track all the way to the store itself, usually only to a local distribution centre before going to your store. I'm confident that your store will call you soon if it's in progress.10-02-14 05:34 PMLike 0
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I've contacted stores and some of the responses I've received were less than professional. One guy said that they were not getting them and another did not even know what a passport was!?
Rogers customer care contacted shipping and tracking and they said there is stock at rogers.However so WHAT The hell is the holdup!?Please answer!?
Posted by CB10 / STA100-5 10.2.1.297710-02-14 05:36 PMLike 0 - In that instance, sure. Your $40 reservation fee gets applied to your account one way or another, so if you manage to find a Passport in store before your reservation is available to pick up, go for it. What'll happen is the store your reservation goes to will call you, and you can tell them you already bought one and they'll likely send it back and it'll go to the next person in the RRS line, or they might just sell it in store.
Posted via CB1010-02-14 05:36 PMLike 0 -
I'm just happy that he's actually talking to us and not trying to sidestep us with corporate responses. . .
Z10STL100-3/10.3.0.105210-02-14 05:37 PMLike 0 - Bold_until_Hybrid_ComesWaterloo's FinestFirstly, I think you're referring to the Rogers Reservation System, so correct me if I'm wrong. The RRS isn't broken into regions, it's national, so your number reflects your position throughout the country for that specific device, make, model, colour, etc.
Second, if you're "In Progress" then it's being shipped. I'd try not to worry about the email if you haven't received it at this point, your store should call you soon to pick up the Passport (fingers crossed).10-02-14 05:37 PMLike 0 -
Also, I hope that guy who said it'd be a month according to Montreal office is reading this, might brighten his day (especially since he was #1 reserved in Canada!)
Z10STL100-3/10.3.0.105210-02-14 05:39 PMLike 0 - Yeah, Chris could you tell us where they're shipping from? Helps us estimate times roughly to be expecting them
Also, I hope that guy who said it'd be a month according to Montreal office is reading this, might brighten his day (especially since he was #1 reserved in Canada!)
Z10STL100-3/10.3.0.1052
Posted via CB1010-02-14 05:44 PMLike 0 - 10-02-14 05:45 PMLike 0
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Posted via CB1010-02-14 05:46 PMLike 4 -
tl;dr Blackberry didn’t deliver our full order on time –that’s why there’s been a delay in getting them out to our retail stores.10-02-14 05:46 PMLike 0 -
- Bold_until_Hybrid_ComesWaterloo's FinestYou just said in process means it is being shipped. Mine has been in shipping process since Tuesday "no changes allowed "10-02-14 05:56 PMLike 0
- As for Chris, Aw you're sweet in trying but maybe get your facts straight before you relay incorrect messages? You can say I'm not sure, demand is high and we're doing our best. That I understand. When you sit there and tell me there are plenty in stores all over. No. Don't talk to me/us like we don't know how to pick up a phone or go for a drive. Come on Chris! Step your game up man lolrukdngme and Bold_until_Hybrid_Comes like this.10-02-14 05:59 PMLike 2
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