1. 68z302's Avatar
    This is occurring more regularly lately, having to restart my phone to charge it is a pain. Are there many with this issue?
    Maybe I'll go back to. 2813 to see if that's any kind of solution.

    Posted via CB10
    05-20-16 10:18 PM
  2. ReinGutierrez's Avatar
    I never heard about this Issue. First time. When did the Problem started?

    But I have any Problems with my Phone I will install all new the BB10 and also the Apps on it. Don't use the Back Up. The Problem might be still there on the Back up.

     P A S S P O R T [ S E]  | CB App |
    05-21-16 09:55 AM
  3. brookie229's Avatar
    This is occurring more regularly lately, having to restart my phone to charge it is a pain. Are there many with this issue?
    Maybe I'll go back to. 2813 to see if that's any kind of solution.

    Posted via CB10
    I have never heard of this issue and I thought I heard just about every problem!
    05-21-16 10:19 AM
  4. Smokeaire's Avatar
    Try unplugging the charger then plugging back in to the socket. Occasionally when I plug my phoenix in I get a message saying it would charge faster if I use a Blackberry charger user. I unplug it from the outlet and plug it back in. Seems to solve it.
    05-21-16 10:33 AM
  5. hotshotsgolf's Avatar
    I have the exact same problem. I have to restart my passport silver edition to make it charge. It won't even recognize the charger if I don't restart. Usb cable won't work either. Though all these problems started when my passport took a dip in the toilet. .

    Posted via CB10
    05-21-16 03:40 PM
  6. ReinGutierrez's Avatar
    I have the exact same problem. I have to restart my passport silver edition to make it charge. It won't even recognize the charger if I don't restart. Usb cable won't work either. Though all these problems started when my passport took a dip in the toilet. .

    Posted via CB10
    No Wonder haha. Water Damage

     P A S S P O R T [ S E]  | CB App |
    05-21-16 06:06 PM
  7. 68z302's Avatar
    Mine seems to have started after a the last OS update but it seems to be getting much worse with a restart to be able to initiate a charge. Sometimes I get a message the charger isn't recognized or to use the original charger which I do...
    Maybe the contacts are dirty & need cleaning

    Posted via CB10
    05-22-16 12:45 PM
  8. Mauri5io's Avatar
    Does anyone have to spend almost 5 hours charging passport at&t?

    Posted via CB10
    05-23-16 11:01 AM
  9. thurask's Avatar
    Does anyone have to spend almost 5 hours charging passport at&t?

    Posted via CB10
    From the wall or a PC?
    05-23-16 11:11 AM
  10. Mauri5io's Avatar
    Wall. I always wait until it shuts down and then plug it.

    Posted with unlocked Passport AT&T
    05-23-16 11:15 AM
  11. 68z302's Avatar
    I use a wall charger as well

    Posted via CB10
    05-23-16 10:34 PM
  12. ReinGutierrez's Avatar
    Wall. I always wait until it shuts down and then plug it.

    Posted with unlocked Passport AT&T
    I'm doing the same. It is the best way I think to keep the Devise Battery Healthy

     P A S S P O R T [ S E ]  | CB App |
    05-24-16 06:23 AM

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