1. wh2020's Avatar
    WIFI of my passport suddently didn't work when I was surfing online.
    [Symptoms]
    1) WIFI is turned on and off repetitively automatically. you won't be able to connect to any network using WIFI.
    2) radio module doesn't work any more.

    I'm afraid that the hardware of my WIFI and radio is broken. Even though I think returning to factory mode won't help with this problem based on I did some research online, I still want to have a try, so I did the reloading.
    Now the problem is, it stopped at the step of "Connect to WIFI". Since the WIFI doesn't work now and there is no option to skip this step. I'm stuck here, and my passport is obviously a brick now.

    Thank you for anybody who can provide me even an idea.
    06-23-18 07:20 AM
  2. wh2020's Avatar
    I have the latest OS on my phone. Now I'm working on trying to load previous OS to see if there is option to skip the WIFI connection step.
    06-23-18 08:17 AM
  3. m3ach's Avatar
    I have the latest OS on my phone. Now I'm working on trying to load previous OS to see if there is option to skip the WIFI connection step.
    What OS are you on because you can't go back from 10.3.3 to 10.3.2 or lower.

    You might try re loading again to see if it clears the problem.

    Posted via CB10 using my P9982 running 10.3.3.3216
    06-24-18 07:59 AM
  4. wh2020's Avatar
    You're right. I tried with OS 10.3.2 and 10.3.1, and none of them worked. I also tried ealier 10.3.3 version. It's obviously a big bug, how could they make the WIFI setting as a mandatory step?
    06-24-18 01:19 PM
  5. mikael11's Avatar
    Really sounds like some kind of hardware issue, if a factory reload ends up in the same problem.

    Posted via CB10
    06-25-18 07:50 AM

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