1. olga421's Avatar
    So I see on my passport this, bberror.com/bb10-0015 can someone please help here I really need the phone back thank you

    Posted via the CrackBerry App for Android
    06-07-16 08:18 AM
  2. Mark bb10's Avatar
    Try this, http://support.blackberry.com/kb/art...inkId=23422953 only works with windows though not with Mac

    Posted via my magical Passport with BB10 none of Droid rubbish!
    06-07-16 08:22 AM
  3. Mataras's Avatar
    The article says remove battery. The passport has not removable battery so how it is done?

    Posted via CB10
    06-07-16 05:01 PM
  4. Mark bb10's Avatar
    Follow the directions but do a hard reset hold up and down Vol at the same time until reset done or hold power button is just same a taking battery out for Passport.

    Posted via my magical Passport with BB10 none of Droid rubbish!
    06-07-16 05:31 PM
  5. Mataras's Avatar
    OK thanks

    Posted via CB10
    06-08-16 09:40 AM

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