1. NabeelRahim's Avatar
    Hi guys! I have a passport running 10.3.2.2204 but my proximity sensor is not working during calls. Infact it wasn't working since the day it arrived. Works occasionally. Any fix?

    Posted via CB10
    06-22-15 03:39 PM
  2. knesz's Avatar
    Hi guys! I have a passport running 10.3.2.2204 but my proximity sensor is not working. Infact it wasn't working since the day it arrived. Any fix?

    Posted via CB10
    It doesn't work since your passport arrived or since 2204 arrived?


    Posted via CB10
    06-22-15 03:42 PM
  3. NabeelRahim's Avatar
    It doesn't work since your passport arrived or since 2204 arrived?


    Posted via CB10
    The thing is it works occasionally... previously I was on official 10.3.1 and it didn't work either

    Posted via CB10
    06-22-15 03:50 PM
  4. q10newguy's Avatar
    Mine is the same way, even since before the latest update....sometimes it works, sometimes it doesn't. When it isn't working and I take the phone away from my face I can see the tiny red light to the left of the BlackBerry logo flashing so I assume that it's not a hardware issue but who knows.

    Posted via CB10
    06-22-15 10:04 PM
  5. paulyzas's Avatar
    this is 2204 fault
    06-23-15 06:49 AM
  6. NabeelRahim's Avatar
    this is 2204 fault
    I think you didn't read the op.. when I was on 10.3.1 it was not working so I updated to 2204 still no luck

    Posted via CB10
    06-23-15 09:57 AM
  7. knesz's Avatar
    Warranty then.

    Posted via CB10
    06-23-15 10:05 AM
  8. paulyzas's Avatar
    I think you didn't read the op.. when I was on 10.3.1 it was not working so I updated to 2204 still no luck

    Posted via CB10
    do you have screen protector (tempered glass, film)? Did you tested with BBVE?
    06-23-15 12:20 PM
  9. HereticHermit's Avatar
    Warranty then. Posted via CB10
    Intermittent faults are hard to prove unless historical data is maintained and backed, evidencing the claim. My phone app sensor is bad right out of box and Blackberry India pushed me to wall, saying, prove it. I cant carry a video recorder 24x7 to record when it will reoccur.
    06-23-15 01:19 PM

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