1. niks_5in's Avatar
    My proximity and light sensor which won't light keyboard in dark, was not working and I reloaded the OS and did many reboots and resets and I thought this is a hardware issue and suddenly after one day a random reboots fixed this two issues . Both functions are working 100 percent

    Now what I don't understand is this hardware or software issue or the problem is just temporary solved and will come back after another reboot

    Posted via CB10
    07-09-16 02:44 PM
  2. niks_5in's Avatar
    Update the proximity sensor has again stopped working the keyboard light is working fine though. M very disappointed

    Posted via CB10
    07-09-16 08:38 PM
  3. keliew's Avatar
    I think it's a software that's overriding the settings.

    I had a similar problem after I uninstalled PocketSafe, then had to 'reset' the brightness level, etc.

    BlackBerry Passport via CB10
    07-10-16 11:24 AM
  4. niks_5in's Avatar
    What I am not able to understand this hardware or software issue Restart temp solves d issue

    Posted via CB10
    07-10-16 03:05 PM
  5. Rick-TJR's Avatar
    Hi OP. Mine usually does this when a new OS is loaded. And it will do it here and there for a few weeks. I just keep doing a hard reset and it fixes the problem. It has been many week now and it hasn't done it since and no hard reset required. If you loaded an OS, give it time to settle and it might work. Otherwise, I'm not sure what else to do. Good luck and I hope this works for you.

    Posted via CB10
    07-10-16 04:45 PM
  6. coffeeaddict305's Avatar
    07-10-16 07:48 PM
  7. niks_5in's Avatar
    Restarting the device solves the issue and all sensors comes to life again but this is just temporary solution. I don't mind waiting I just wanna be sure this is not a hardware issue

    Posted via CB10
    07-10-16 09:37 PM
  8. coffeeaddict305's Avatar
    Try draining all the juice out first. Then charge fully without switching on the phone, to 100 and then switch it on. It should work.

     Power of QNX
    07-11-16 02:52 AM
  9. ZeroBarrier's Avatar
    I'd recommend running an autoloader and starting fresh to see if that resolves the issue.

    Posted via CB10
    07-11-16 03:11 AM
  10. niks_5in's Avatar
    Can u Pls give a tutorial on autoloader and we cannot charge phone with out restart

    Posted via CB10
    07-11-16 05:59 AM
  11. coffeeaddict305's Avatar
    I'd recommend running an autoloader and starting fresh to see if that resolves the issue.

    Posted via CB10
    From my experience if it's software (and if you're lucky) you can get this to work but not for all the sensors. Report back so others will know your exp, OP.

     Power of QNX
    07-11-16 05:59 AM
  12. coffeeaddict305's Avatar

    everything you can find here mate.

     Power of QNX
    07-11-16 06:00 AM
  13. niks_5in's Avatar
    The light sensor totally works after reboot the proximity sensor worjs randomly so is this a software issue, I mean if sensors are damaged they won't even work after a reboot

    Posted via CB10
    07-11-16 09:13 AM

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