1. antonrr's Avatar
    My BBB backup file from my original passport is not properly loading onto my AT&T (new) passport.

    Link says it's because of different software.
    The original Passport is running
    The AT&T Passport (when updated) is running

    Is there a reason the AT&T Passport won't update to the newer software etc?

    The restore didn't bring any of my HUB accounts, or Contacts which are most important. It did bring Apps, browser history, etc.

    03-31-16 07:56 PM
  2. RoseBud68's Avatar
    Should have done a Device Transfer with link. It would swap over all your data from one phone to another.
    03-31-16 08:28 PM
  3. antonrr's Avatar
    Can I still do that regardless of the OS issue?
    Last edited by antonrr; 03-31-16 at 08:48 PM.
    03-31-16 08:36 PM
  4. antonrr's Avatar
    When I try to do it, it still gives me this...

    Problem switching from Original Passport to AT&T Version Passport-link-issue.jpg
    03-31-16 08:50 PM
  5. RoseBud68's Avatar
    Click the "Select data transfer" Should give you all your contact. Also the OS will not transfer that is controlled by your carrier.
    03-31-16 09:26 PM
  6. antonrr's Avatar
    But won't it just not let me because of the os incompatibility stil?

    Posted via CB10
    03-31-16 09:27 PM

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