1. dough123's Avatar
    I was using earphones while listening to a conference call and since taking the earphones out my phone cannot play sound from videos. For example if I go on Youtube I cannot hear anything unless I plug in my earphones. When I receive a call my phones audio setting assumes I have earphones in so I can't hear the other person until I change it to handset. But the weird thing is my phone still goes off for an alarm.. does anyone have any idea how to fix this?

    Posted via CB10
    01-09-15 04:06 PM
  2. hamsterwheel's Avatar
    Have you tried running the BBVE to see if there are any issues?
    02-17-15 11:33 AM

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