1. GeorgeF_Greece's Avatar
    Hi, I lately have a problem with my camera focus. I own a black PP running, bought 6 months ago.

    When I open the camera app, it does not focus. Then, I take a video, zoom in and zoom out.... then take some captures... then back to camera mode .... and then it works (not always..... but most of the times).

    Some ties the camera works okay, some other times, it does not.

    The issue does not constantly appear, and this confuses me. Is it a hardware or software problem?

    Any suggestions please? Thank you !
    10-15-17 02:51 AM
  2. sonmort's Avatar
    I purchased my brand new first BlackBerry PassPort about a year after its release and bizarrely never used the camera for months. On my first attempt I knew immediately there was a major issue with the focusing but tried all the tips and tricks from this CrackBerry forum first, believing there would be no way my PassPort would have been sold new with this dysfunction. And I had never dropped it. Nothing worked as a fix so I had to return it to the supplier. Post their inspection it was quickly replaced with a brand new one.

    Posted via CB10
    10-15-17 09:53 AM

Similar Threads

  1. Need help with battery usage and a popup ad
    By dmont9 in forum BlackBerry KEYone Support
    Replies: 10
    Last Post: 10-14-17, 03:16 PM
  2. Need help with z10 to z10 data transfer
    By Markferraro in forum Ask a Question
    Replies: 0
    Last Post: 10-13-17, 07:36 PM
  3. Metro PCS won't work with BB Q20 CLASSIC
    By bezrox in forum Ask a Question
    Replies: 1
    Last Post: 10-13-17, 07:32 PM
  4. Replies: 2
    Last Post: 10-13-17, 12:05 PM
  5. Connection problem with BBM and TOTALPLAY (MEXICO)
    By Shidiwen in forum General BBM Chat
    Replies: 0
    Last Post: 10-12-17, 11:16 PM