1. SerenEg's Avatar
    Good afternoon. There is a problem with my BlackBerry. The camera works strangely. In the native application (Camera), there is a blurring‎ in the preview. In the final photo, everything is fine. At the same time, everything works in one of the third-party applications great. There are 2 pictures: one from the camera, the other from the other app. The difference is visible. What can this be related to?‎ I tried to reset the device with Autoloader and in Sachesi. Plus, the native app actively consumes the battery.Problem with camera.-img_20210104_175655_edit.pngProblem with camera.-img_20210104_175721_edit.png
    01-04-21 10:56 AM
  2. Dunt Dunt Dunt's Avatar
    If you did a full factor reload without restoring or installing any apps (like that 3rd party one).... my guess is it's hardware and the 3rd party app is just ignoring some error that the BlackBerry software does not.

    At one time the modules were available pretty cheap.
    01-04-21 03:48 PM
  3. SerenEg's Avatar
    Ok. But why camera app actively consumes the battery
    01-05-21 02:28 AM
  4. Dunt Dunt Dunt's Avatar
    Ok. But why camera app actively consumes the battery
    My guess is there is a hardware fault that it's detecting and getting hung up on, that the other application doesn't care about.


    I'd do a clean install of the OS with another download, again to just make sure it's not software.... but beyond that there isn't much you can do other than replace the module.
    01-05-21 08:45 AM
  5. SerenEg's Avatar
    I finally replaced the camera but nothing changed
    03-01-21 07:49 AM
  6. conite's Avatar
    I finally replaced the camera but nothing changed
    Did you clean install the latest OS?
    03-01-21 09:30 AM
  7. SerenEg's Avatar
    yes
    03-01-21 09:37 AM
  8. SerenEg's Avatar
    autoloader
    03-01-21 09:54 AM
  9. SerenEg's Avatar
    New Os 10.3.3.3216
    03-01-21 09:54 AM
  10. SerenEg's Avatar
    Did you clean install the latest OS?
    what do you recommend to solve the problem
    03-01-21 10:50 PM
  11. conite's Avatar
    what do you recommend to solve the problem
    It's a deeper hardware issue apparently. Time to give up I think.
    03-01-21 11:10 PM
  12. SerenEg's Avatar
    What is problem with the hardware (I've already changed the camera module) and has anyone ever had such a problem
    Last edited by SerenEg; 03-02-21 at 01:15 AM.
    03-02-21 12:16 AM
  13. SerenEg's Avatar
    Perhaps this is how it should be with the passport

    Posted via CB10
    03-02-21 01:17 AM
  14. SerenEg's Avatar
    Or I think it's still software. in video mode, picture display is normal

    Posted via CB10
    03-02-21 02:37 AM

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