1. hobbes_nyc's Avatar
    Weirdest thing just happened:

    Woke up
    Checked my phone (used the lock button to wake the device)
    Business as usual. Put it aside as I go make breakfast

    Come back
    Try to unlock my phone
    Lock button not working at all. Freaking out now
    Open device with swipe to wake feature
    Can't lock it or anything with the button

    No idea what happened
    Anyone know how to fix this issue?
    Anyone know how to restart the passport without the use of the lock button?

    This is gonna be a huge hindrance if I can't figure out how to get the lock button to start working again.

    (never dropped my phone, came to close to water, etc. Treat it with exceptional care so idk what happened)

    Posted via CB10
    02-27-15 06:24 AM
  2. hobbes_nyc's Avatar

    Posted via CB10
    02-27-15 07:01 AM
  3. mad_mdx's Avatar
    Hold Both volume buttons until reboot
    hobbes_nyc likes this.
    02-27-15 07:08 AM
  4. Viet Ton's Avatar
    So something must have happened to it when you are making breakfast.

    Posted via my BlackBerry Passport -
    02-27-15 07:48 AM
  5. hobbes_nyc's Avatar
    Hold Both volume buttons until reboot
    I did this and it's working normal again

    What a relief

    Posted via CB10
    02-27-15 07:51 AM

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