1. silverbullet's Avatar
    Quick check to see how many with the annoying and seemingly random double typing issue have returned their units for a replacement.

    Also how many of those who did exchange their device received a replacement that did or eventually did exhibit this issue again?

    I am curious as many here have said to exchange the device. I'm on the fence as the issue seems to strike everyone different with different keys being affected.

    Not sure if it's OS or physical keyboard.

    Thanks

    Posted via CB10
    05-04-15 12:26 PM
  2. JamieWilson01's Avatar
    I'm in the UK. Had my passport since launch. Dropped it once about 4 weeks ago from 2 feet while it was in the hard shell. Landed face down with no visible damage. Noticed the double typing the next day.

    Put up with it for a few weeks and tried all OS versions available. Eventually contacted BlackBerry who asked me to submit logs. 2 days later they told me to go back to point of sale for a replacement/repair. Took the device and email to point of sale and they exchanged for a brand new handset with a build date of 17/12/2014.

    So far after 3 days heavy use I have not experienced double typing at all. So in my case it was hardware and I'm convinced it'll be the same cause for anyone else suffering double typing that has dropped the device.

    Via CB10 from Scotland using PassportSQW100-1/10.3.2.500
    05-04-15 12:33 PM
  3. JamieWilson01's Avatar
    I should add that the keyboard seems slightly different and better quality but it could be the just new placebo effect.

    Via CB10 from Scotland using PassportSQW100-1/10.3.2.500
    05-04-15 12:35 PM

Similar Threads

  1. How is this possible?
    By boxxer1371 in forum BlackBerry Q10
    Replies: 3
    Last Post: 05-15-15, 12:03 AM
  2. How can I install uc Web browser??
    By oza19 in forum BlackBerry 10 OS
    Replies: 13
    Last Post: 05-05-15, 11:42 PM
  3. How can I convert sync Contacts to Local?
    By Bravurag in forum Ask a Question
    Replies: 2
    Last Post: 05-05-15, 04:29 AM
  4. How to disable sounds for some notifications
    By pajousek in forum BlackBerry 10 OS
    Replies: 3
    Last Post: 05-04-15, 06:58 PM
  5. How to get rid of Facebook notifications on home screen
    By NikoB82 in forum BlackBerry Classic
    Replies: 6
    Last Post: 05-04-15, 01:27 PM
LINK TO POST COPIED TO CLIPBOARD