1. abdalla889's Avatar
    Cant find this option, I've searched the forums and could not find one.. if someone knows anything, please share.
    01-13-16 08:34 AM
  2. Uzi's Avatar
    Did you on BES?
    01-13-16 08:35 AM
  3. abdalla889's Avatar
    nope, not attached to the BES
    01-13-16 08:39 AM
  4. abdalla889's Avatar
    Also, im on the latest software update on ATT version of the unit
    01-13-16 08:40 AM
  5. brookie229's Avatar
    Cant find this option, I've searched the forums and could not find one.. if someone knows anything, please share.
    Go to Settings/Security and Privacy/Device Password/Picture Password and follow the directions to set.
    01-13-16 08:44 AM
  6. JustTooFresh's Avatar
    It's probably due to having your work email account attached. I know when I added my work outlook account it told me I had to enter a password and I was unable to use the picture password feature.

    Written with my  Passport
    01-13-16 09:19 AM
  7. shawnreum's Avatar
    Go to Settings/Security and Privacy/Device Password/Picture Password and follow the directions to set.
    Don't forget, you have to have an alternative protection password or pin set first.

    Posted via CB10
    brookie229 likes this.
    01-13-16 05:17 PM
  8. abdalla889's Avatar
    yeah guys, its not there.. maybe it has to do with the fact that i have a work account via active sync where it mandates a password, it may overridding the picture password.
    01-14-16 01:14 PM
  9. JustTooFresh's Avatar
    Yeah...maybe...

    Written with my  Passport
    01-14-16 02:16 PM
  10. pboud_01's Avatar
    That's the reason. Your work email has a password requirement and doesn't recognize picture password as a valid alternative so it disabled it.

    It's the work security policy that's the guilty party.

    P.

    Swiped on my fantabulous BlackBerry Passport, a beast among sheep.
    01-14-16 02:42 PM

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