[domolsz]

My Passport, while in dial pad and in Calls tab of the Phone app, as well as in the Calls section of the Hub displays phone numbers in an strange way - 9 digit numbers are displayed as XX XXX XX XX rather than XXX XXX XXX. So, a mobile phone number of 444 555 666 is displayed as 44 455 56 66.

My guess is that this is a format meant for fixed numbers where there is a two digit area code and a 7 digit number, but at least in my case most of the numbers I call and am called from are mobile and this display looks very confusing.

Any ideas how to change this? I do not recall this problem on my Q10 which I used before Passport.

Thanks for your help!

[ZeroBarrier]

Phone -> Settings pull down -> Smart Dialing

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[domolsz]

Phone -> Settings pull down -> Smart Dialing

Posted via CB10

Thanks, already tried to alter settings under smart dialling but it does not change the number formatting. Also, I can't see a way to turn it off.

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[nah.uhh]

Thanks, already tried to alter settings under smart dialling but it does not change the number formatting. Also, I can't see a way to turn it off.

Posted via CB10

Fwiw
"National number length" should include the area code and phone number but not the country code.

For example, 1 504 222 2222 is a 10 digit national number

[Andrew4life]

Have you tried making sure your regional settings are correct?
Maybe some countries have the number formatted differently.

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[domolsz]

Have you tried making sure your regional settings are correct?
Maybe some countries have the number formatted differently.

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I found that the setting for numbering format for my country (Poland) is incorrect. Changing the country to Germany has resolved this issue. Looking for a way to report this to Blackberry. I also double posted this problem in another thread with the same title by mistake for which I apologise.

Thanks for help everyone!

[Gris12]

I have the same with my z10 stl2

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[kbz1960]

I don't know why they want to add the +1 for the USA. You don't need to dial 1 on a cell phone.

[lideek]

I'm from Poland too, and changing regional to Germany dont fix this issue. My telefon format is still xx Xxx xx xx....

Any ideas?

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[PatrickMJS]

Check your settings under Phone / Smart Dialing.
.


.
These are my settings here in Canada.

In Poland, make sure the country code is set to +48. You might want to try leaving the field blank for the area code. Also, set the national number length to "9".

[lideek]

Ok. Now is ok(set to germany) but call history is stil in xx Xxx xx xx. Delete call history doesnt fix this problem. New call is still in bad format....


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[lswist]

Any news on that issue? Has anyone resolve it.
After upgrading to 10.3.1 also the format is wrong.

[kad6]

Just updated my z30 to 10.3.1 and get the same problem with numbers formatting.

Also Poland. All set right - +48 country code + 9 digits.

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[Nika Cubertin]

same here - we've got change the country, not country settings then

[lswist]

same here - we've got change the country, not country settings then

Does it fix the problem? What have you done in general?

[thymaster]

I don't know why they want to add the +1 for the USA. You don't need to dial 1 on a cell phone.

You do. Your phone just does it automatically for you.