1. Ooi Chong Ban's Avatar
    As above mentioned that the keyboard LED light supposed turn on when we touched but seen like my keyboard not sensitive on this,anyone can advise name or my setting problem?

    BlackBerry Passport SE-MY 2C32812A
    01-25-17 02:20 PM
  2. coffee-turtle's Avatar
    Doesn't it also have to be dim lighting in your environment as well?
    01-25-17 02:30 PM
  3. 1122334455667788's Avatar
    Try going to Settings>>Accessibility and enabling the option to keep keyboard backlight on in all conditions.
    01-25-17 02:58 PM
  4. The_Passporter's Avatar
    I like the fact that my keyboard knows when to be lit and when not to to save battery.
    01-25-17 04:59 PM
  5. oo_se7en's Avatar
    As above mentioned that the keyboard LED light supposed turn on when we touched but seen like my keyboard not sensitive on this,anyone can advise name or my setting problem?

    BlackBerry Passport SE-MY 2C32812A
    I suggest that you run BBVE and check for sensor or other hardware failure.

    B L A C K B E R R Y P A S S P O R T SQW100-1 O S Version 10.3.3.2205
    Last edited by oo_se7en; 01-25-17 at 11:07 PM.
    01-25-17 10:32 PM
  6. tegar ramadhanu kariadinata's Avatar
    I don't know about SE, much more problem LOL. I hope I can buy black PP again. but I loved this SE lol

     Passport Silver Edition SQW-100-4 / 10.3.3.2206
    01-25-17 11:39 PM
  7. guygardner73's Avatar
    I don't know about SE, much more problem LOL. I hope I can buy black PP again. but I loved this SE lol

     Passport Silver Edition SQW-100-4 / 10.3.3.2206
    I've gone back to the black one. The SE is in my desk drawer as i'm not a fan of random reboots and double typing. The keyboard light was also misbehaving like yours.

    Posted via CB10
    01-25-17 11:54 PM
  8. tegar ramadhanu kariadinata's Avatar
    I've gone back to the black one. The SE is in my desk drawer as i'm not a fan of random reboots and double typing. The keyboard light was also misbehaving like yours.

    Posted via CB10
    oh my god... it's failed product -.- , but I still using this 10.3.3.2049 still reboot itself. oh siit...but seldom , it's same I immediate to 10.3.3.2206. still reboot itself.. I don't care of this until this phone will be died LOL. I will buy black PP again

     Passport Silver Edition SQW-100-4 / 10.3.3.2206
    01-26-17 12:01 AM
  9. Tim-ANC's Avatar
    Doesn't it also have to be dim lighting in your environment as well?
    Yes, just used in the dark, keyboard light on. Back in the light, keyboard light off. Responds to light sensor top face, of the phone.
    01-26-17 12:37 AM
  10. Adil Khan7's Avatar
    U should check the settings first and if it doesn't works than might be the sensor or the led lights are brooken u should repair it

    Posted via CB10
    01-26-17 03:13 AM
  11. coffee-turtle's Avatar
    Yes, just used in the dark, keyboard light on. Back in the light, keyboard light off. Responds to light sensor top face, of the phone.
    Thank you for confirming.
    This is the best setting in my opinion as it saves on the battery usage.
    01-27-17 11:04 AM
  12. tegar ramadhanu kariadinata's Avatar
    Try going to Settings>>Accessibility and enabling the option to keep keyboard backlight on in all conditions.
    how I can disable light of the keyboard light

     Passport Silver Edition SQW-100-4 / 10.3.3.2206
    01-30-17 10:32 PM
  13. 1122334455667788's Avatar
    how I can disable light of the keyboard light

     Passport Silver Edition SQW-100-4 / 10.3.3.2206
    I don't believe there is an option to disable the light in all conditions.
    01-30-17 10:53 PM

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