1. andysan1971's Avatar
    When I open any saved acrobat doc it opens then closes immediately not allowing me to read the document

    I have tried acrobat and office suite to access the pdf but each time it opens it closes the pdf?

    Anyone else experienced this?

    Passport - 10.3.1.2726
    04-16-15 04:31 AM
  2. LordCrankypants's Avatar
    Not on my Passport. Does that happen with every pdf, or just a specific one?

    JB

    Posted internationally thanks to my Passport
    04-16-15 06:43 AM
  3. andysan1971's Avatar
    Not on my Passport. Does that happen with every pdf, or just a specific one?

    JB

    Posted internationally thanks to my Passport
    Every time I open any pdf file

    Passport - 10.3.1.2726
    04-16-15 07:03 AM
  4. YeemanBB's Avatar
    Insufficient memory is usually the culprit for app opening and closing. Use Device Monitor to check memory.

    Posted via CB10
    04-16-15 11:10 AM
  5. andysan1971's Avatar
    Upon further investigation I have two PDF documents saved and the PDF that crashes is 16mb in size the other is 1mb and opens fine

    Memory is not the issue via battery monitor seems to be size of file, also device heats up when opening larger PDF

    So wonder if issue is down to size of the PDF?

    Passport 10.3.2.500
    04-24-15 04:15 PM
  6. Blackberryblade's Avatar
    I can no longer save any pdfs....

    I only noticed this after the last little update.

    Posted via BlackBerry Passport
    04-24-15 04:20 PM
  7. Blackberryblade's Avatar
    I also cannot view the pdf I am trying to save.

    Posted via BlackBerry Passport
    04-24-15 04:26 PM
  8. Blackberryblade's Avatar
    Are you using the hub browser app?

    Posted via BlackBerry Passport
    04-24-15 06:03 PM
  9. redchilli88's Avatar
    When I open any saved acrobat doc it opens then closes immediately not allowing me to read the document

    I have tried acrobat and office suite to access the pdf but each time it opens it closes the pdf?

    Anyone else experienced this?

    Passport - 10.3.1.2726
    .2726 is not classified as an official release. There are over 1000 posts to warn you. Don't post complaints when you have a leak on your phone. Revert back to an official release and we will be happy to help you. Otherwise you are wasting people's time.

    Posted via Z30 or Red Passport.
    04-24-15 08:57 PM

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