1. Trapper234's Avatar
    Recently any PDF'S that I open look like they are in an alien language. Here is a screen shot. What do I need to do to fix this.
    PDF file unreadable.-img_20150202_052155_edit.png

    Posted via CB10
    02-04-15 02:05 PM
  2. walt63's Avatar
    Hi. Before we focus on the PDF, your screenshot looks weird. BlackBerry screenshots do not include the top notification bar unless you're on the home screen. The top notification bar is not visible when in applications. What's up with that?

    Now for the PDF, what application are you using to open it? Is it the stock application?
    Last edited by walt63; 02-04-15 at 03:20 PM.
    02-04-15 03:07 PM
  3. Trapper234's Avatar
    I'm opening it with the stock application. Receive in email and tap to open. As far as the screen shot goes I had to Google how to do that. I did crop it to remove a company logo but I don't know what to say about that.

    Posted via CB10
    02-04-15 03:29 PM
  4. walt63's Avatar
    This is most likely do to a font or language issue. Is the PDF in a different language than what you have active on your device?

    Have you tried viewing the PDF on a desktop? If so, does it look correct?
    02-04-15 03:48 PM
  5. walt63's Avatar
    And if the language is good, ask the creator of the PDF to embed the fonts into the PDF. When you convert the document into a PDF, there are options to embed the fonts. Make sure that person is doing that.

    That should do it.
    02-04-15 03:55 PM
  6. Trapper234's Avatar
    It could be the sender. I have a few from that person that look like that. Some other recent ones look fine. What could cause that?

    Posted via CB10
    02-04-15 04:11 PM
  7. Trapper234's Avatar
    Desktop version is fine. It appears to be from just that sender.

    Posted via CB10
    02-04-15 06:16 PM

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