1. jscan44's Avatar
    They should have used the glass weave back like the Q10. Look so much better + less prone to fingerprints.
    cbosdell and Q10Bold like this.
    10-06-14 06:08 AM
  2. jimoates014's Avatar
    My guess is this came from the protective plastic they ship in. There would be an area round the logo where the plastic does not touch the back. Only a guess but think it will go in time.

    Via Z10 or Passport, whichever is to hand
    10-06-14 06:17 AM
  3. Rob_Berry2's Avatar
    For such a beautiful and top quality product, I wish they went with a real leather back (similar to Bold 9000). I really like back for that phone. I still use it time to time and no damage or scratches after 6 years. I like it more than the back of Bold 9900.
    10-06-14 07:45 AM
  4. Croberry1989's Avatar
    Skinoil-gate?? :-)). Weargate?? Rubbergate? Backcase-gate? :-)

    Posted via CB10
    chinmay007 likes this.
    10-06-14 07:47 AM
  5. cespinal's Avatar
    Mine has this also. I had also mentioned in another thread that the quality of the back material isn't that great as the corners on mine have started to wear away after only a few days of use.

    Posted via CB10
    10-06-14 08:35 AM
  6. offyoutoddle's Avatar
    look on the bright side. Leather cases up for pre order on shop crackberry. can't be long now I'm sure. Be cery careful for a little bit longer....
    10-07-14 07:52 AM
  7. Sanjay Majithia's Avatar
    Had the same issue, BB are replacing the device.
    10-08-14 02:27 PM
  8. Silverfern's Avatar
    Had the same issue, BB are replacing the device.
    It's on every phone

    Posted via CB10
    10-08-14 02:31 PM
  9. mhw100's Avatar
    geez, that's not good if the corners are wearing as well. I don't think my OCD could stand it.
    10-08-14 02:56 PM
  10. Q10Bold's Avatar
    Wow. Thats not good.

    Posted via CB10
    10-08-14 04:00 PM
  11. mhw100's Avatar
    I wonder if BlackBerry will change the build quality in the next manufacturing run. I just had my Q10 replaced with a unit built in June 2014 and it seems like a better constructed device on several fronts.
    10-08-14 04:23 PM
  12. Dr4ke's Avatar
    Got the same issue....any solution guys? Did u remove it or just living with that?
    11-12-14 10:32 AM
  13. antikorr's Avatar
    My Passport is only 1 day old and I already start seeing the same halo around BB logo on the back! What the heck?!

    Ordered a hard shell case, but nonetheless - how is that possible on a $700 device???
    11-13-14 03:33 AM
  14. donxuan's Avatar
    I have mine for more than a week...everything OK so far...I advice to look more on front side rather than staring at back
    11-13-14 03:38 AM
  15. GiantSchnauzer's Avatar
    Try this, this thing works wonders on many things
    Passport's back material-images.jpg

    Z30 Pooooooooower!
    11-13-14 03:56 AM
  16. Dr4ke's Avatar
    it's sad...i would ask for a replacement but i m worried to get back a unit with screen, keyboard or other issues as some users noticed in other posts...so maybe i m going to live with that halo...at the end...that's just a plastic part of the phone...
    11-13-14 06:56 AM
  17. anon(679606)'s Avatar
    Try this, this thing works wonders on many things
    Click image for larger version. 

Name:	images.jpg 
Views:	283 
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    Z30 Pooooooooower!
    have you personally used that product on your own blackberry passport?
    11-13-14 09:16 AM
  18. Dr4ke's Avatar
    i don't think the halo will disappear cleaning the phone back with this...
    Have someone fixed the issue?
    11-13-14 09:56 AM
  19. jdesignz's Avatar
    I don't think it's actually wear. I had the same after a few days. When I was wiping down my screen with a screen cleaner, I wiped the back as well. Looks new again. I think the back material just shows marks too easily.
    Hello may I ask what brand of screen cleaner do you use? Thanks

    Sentt frrom myy BlaackBerrryy Q10 (10.3.1.1016) on Globe-Telecom
    11-13-14 10:00 AM
  20. Ecm's Avatar
    Hello may I ask what brand of screen cleaner do you use? Thanks

    Sentt frrom myy BlaackBerrryy Q10 (10.3.1.1016) on Globe-Telecom
    Here it is, and the result. Realistically, any of the similar wipes would probably work.



    Passport's back material-img_20141113_104312.jpg

    Passport's back material-passport-back.jpg
    11-13-14 10:08 AM
  21. Pcmx's Avatar
    Maybe I'm lucky. Haven't had any issue with the back, even had something scrape on it that I thought for sure would leave a scratch but didn't. I keep it in a fleecy pocket or beer cozy most of the time when not in use tho and I wipe it on my shirt all the time so it keeps looking clean .

    Posted via CB10
    11-13-14 11:52 AM
  22. hussain17's Avatar
    I got it laminated on day two of receiving the passport,with just one day of use and feel of the rubber material on the back I was sure of it wear nd tear and cuts.believe me lamination on the back gives it a glossy finish and protects it from wear.

    Posted via CB10
    11-13-14 12:45 PM
47 12

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