1. antonrr's Avatar
    I damaged my passport and bought a new one on eBay this weekend.

    It looked good when I pulled it out of the box (used) and I plugged it into my computer to do a BB Link Restore with my 8 GB file from my other Passport late last night.

    This morning, when I went to my computer, BB Link was still open and the Passport was totally off.

    I got it to turn on once, and it looked like it had loaded all my apps, etc - but it shuts down after 1-2 mins, and now it won't turn down at all.

    It seems like this is a hardware issue possibly and the eBay seller could have known about this but I am wondering if there is anything I could be missing.

    03-27-16 01:52 PM
  2. anon(9208252)'s Avatar
    Turn off BB protect and reload the OS , then try link again and make sure your back is the same OS that your loading or higher.
    03-27-16 04:02 PM
  3. Runzlord Karo's Avatar
    and you are very sure your passport is well charged?
    03-27-16 04:02 PM

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