1. PJJ's Avatar
    As per above. Power supply / charger that comes with MS Surface Pro 4 sports additional USB port for charging additional devices. Unfortunately, my Passport won't charge from this USB It shows it's connected to the charger, but the 'lightning' icon doesn't come up. The USB port itself works fine charging other devices.

    Anyone experiencing similar issue?
    01-31-16 09:32 AM
  2. Denise in Los Angeles's Avatar
    Yes, I've had a problem when using other chargers with my Passport. I always bring my authentic BlackBerry charger with me, so I won't have any problems.
    01-31-16 10:53 AM
  3. JJonPB's Avatar
    Same issue with Surface charger for Passport

    SQW100-4 10.3.2.2836 & PB LTE 2.1.0.1753
    01-31-16 07:41 PM
  4. durhamranger's Avatar
    Are you trying to charge from the USB port on the surface or from a hub?

    My passport charges from the onboard UBS port but BlackBerry Link does not work. Are you having the same issues?

    Thanks.
    03-05-16 10:40 AM
  5. kiomon's Avatar
    Same problem here. It doesn't want to charge from the Surface adapter. It's the only device that has the issue.

    Posted via CB10
    03-06-16 08:30 PM
  6. Jonathan1991's Avatar
    I'm using a Microsoft Surface Pro 3 and have the Same issue.
    It shows the connection on battery Icon, but doesn't charge...

    Poster from my loved BlackBerry Passport Silver Edition
    03-07-16 01:56 AM
  7. Hilton_K's Avatar
    I use the original surface pro charger every night to charge no issues...???

    Posted via CB10
    03-07-16 03:12 AM
  8. danp2000's Avatar
    Deleted.

    T-Mobile  вιaсĸвεггч Passport Autoloaded 10.3.1.2582: Sachesi to 10.3.1.2744 to 10.3.2.680 to 798 to 2204 to 2339 to 2639 to 2789 to 2813 to 2878-2814 Hybrid
    03-07-16 08:15 AM
  9. Adi Marwan's Avatar
    Have you tried changing the settings in USB to "charge-only mode"? See if it works..

    Passport won't charge from MS Surface Pro 4 power supply's USB port-img_20160308_121714.png

    Posted via Z30
    03-07-16 10:17 PM
  10. JJonPB's Avatar
    I use the original surface pro charger every night to charge no issues...???

    Posted via CB10
    Oh? Seems you are the only person on this thread not having the issue. Lucky you!

    SQW100-4 10.3.2.2836 & PB LTE 2.1.0.1753
    03-13-16 12:13 AM
  11. Hilton_K's Avatar
    Oh? Seems you are the only person on this thread not having the issue. Lucky you!

    SQW100-4 10.3.2.2836 & PB LTE 2.1.0.1753
    Have my sync pod connected to it and always charges with no errors...???

    Posted via CB10
    03-13-16 05:50 AM

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