Passport went for a dip....whoops!

I don't know why some of us test fate, but I brought my Passport out to the hot tub because I was expecting a call. As I was getting out, I sat it on the folded cover resting on one half of the tub. I told my husband; 'Please don't close my phone into the tub, I'm going to have a shower, and I'll be right back to get it', as I had other things to gather up. Well no more than 10 steps later I heard a yell and then I saw him diving into the water. UGH! Seriously!?!? :cant-watch:

He felt really bad but we both figured it would be ok. Put it in a bag of rice overnight and then did some research on how to correctly deal with this. I ended up taking the back cover off and lightly dabbing the areas where I saw water. Wiped over some areas with a very little amount of rubbing alcohol and then let it sit for about 4 days in a very dry environment.

Today I put it back together, and it wouldn't turn on. I plug it in and the red led light comes on solid....
Left it plugged in for about an hour...same red light, no worky!

Is something wrong maybe with the battery? Can I replace it and if so, where is the best place to get one?!
Has anyone had the same thing happen to them?

:crying:

Thanks in advance!

Originally Posted by StarSpun

I don't know why some of us test fate, but I brought my Passport out to the hot tub because I was expecting a call. As I was getting out, I sat it on the folded cover resting on one half of the tub. I told my husband; 'Please don't close my phone into the tub, I'm going to have a shower, and I'll be right back to get it', as I had other things to gather up. Well no more than 10 steps later I heard a yell and then I saw him diving into the water. UGH! Seriously!?!? :cant-watch:

He felt really bad but we both figured it would be ok. Put it in a bag of rice overnight and then did some research on how to correctly deal with this. I ended up taking the back cover off and lightly dabbing the areas where I saw water. Wiped over some areas with a very little amount of rubbing alcohol and then let it sit for about 4 days in a very dry environment.

Today I put it back together, and it wouldn't turn on. I plug it in and the red led light comes on solid....
Left it plugged in for about an hour...same red light, no worky!

Is something wrong maybe with the battery? Can I replace it and if so, where is the best place to get one?!
Has anyone had the same thing happen to them?

:crying:

Thanks in advance!

Usually when a device has been moisture damaged, the manufacturer will not repair them. I have dealt with this on a Nokia and an iPhone that got water damaged.

I did the rice trick and tried drying the device out, in the end, I ended up biting the bullet and buying another device.

I have seen folks advertising that they can fix water damaged phones, but I haven't known anyone who has had it done with any success.

Originally Posted by StarSpun

I don't know why some of us test fate, but I brought my Passport out to the hot tub because I was expecting a call. As I was getting out, I sat it on the folded cover resting on one half of the tub. I told my husband; 'Please don't close my phone into the tub, I'm going to have a shower, and I'll be right back to get it', as I had other things to gather up. Well no more than 10 steps later I heard a yell and then I saw him diving into the water. UGH! Seriously!?!? :cant-watch:

He felt really bad but we both figured it would be ok. Put it in a bag of rice overnight and then did some research on how to correctly deal with this. I ended up taking the back cover off and lightly dabbing the areas where I saw water. Wiped over some areas with a very little amount of rubbing alcohol and then let it sit for about 4 days in a very dry environment.

Today I put it back together, and it wouldn't turn on. I plug it in and the red led light comes on solid....
Left it plugged in for about an hour...same red light, no worky!

Is something wrong maybe with the battery? Can I replace it and if so, where is the best place to get one?!
Has anyone had the same thing happen to them?

:crying:

Thanks in advance!

Even if you somehow get it to work, it'll never be the same again.
Sorry for your loss.

*C5303

Sound like its done. Chlorine is the worst for electronic.

My samsung note 2 got water-damaged after falling into a work toilet bowl. Disinfected it with alcohol wipes and kept it submerged in rice for a week in a warm airing cupboard. After a week, I switched it on and it worked fine aside from full white screen showing slightly blueish. I couldn't live with this as I am a perfectionist. Also, I lost my trust in the likelihood of its long term functionality. I therefore traded it in for a good amount of cash n said no more. My point is, something can always be salvaged if you act quick and refrain from switching it on until it's dried out

HTC Diamond, HTC Touch Pro 2, Galaxy S2, Galaxy Note, Galaxy Note 2, Blackberry Playbook, Blackberry Z10, HTC One M7, HTC One M8, BlackBerry Passport, Blackberry Passport SE & Blackberry Priv (regrettably)

Sorry f the death of the passport. Time to sell parts for scrap