08-17-15 06:32 PM
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  1. PacFu's Avatar
    PacFu
    This has been happening for a while. When I plug in my Passport via USB, the device manager lists 3 unknown BlackBerry devices. Updating drivers doesn't do anything. Is this a common/known issue? I use Windows 10 now and blackberry software 10.3.2.2226

    Posted via CB10
    08-09-15 03:10 PM
  2. blueburk's Avatar
    blueburk
    Stop using windows 10 is my advice
    08-09-15 03:58 PM
  3. RoseBud68's Avatar
    RoseBud68
    Mine shows two. One for the Passport and the other is the media card that is in my Passport.
    calcareer likes this.
    08-09-15 04:27 PM
  4. PacFu's Avatar
    PacFu
    I assume because my BT is on that's the 3rd

    Posted via CB10
    08-09-15 04:32 PM
  5. RoseBud68's Avatar
    RoseBud68
    My BT is always on and never shows as an extra driver.
    08-09-15 04:34 PM
  6. PacFu's Avatar
    PacFu
    Well whatever it is, no drivers recognize any of the devices

    Posted via CB10
    08-09-15 05:54 PM
  7. PacFu's Avatar
    PacFu
    Is there somewhere I can get the drivers not packaged with Link?

    Posted via CB10
    08-10-15 06:14 PM
  8. currency obua's Avatar
    currency obua
    interested too
    08-17-15 02:41 PM
  9. Gatmyer's Avatar
    Gatmyer
    I had a similar issue. Using a different USB port solved it to me.

    Posted via CB10
    08-17-15 03:34 PM
  10. thurask's Avatar
    thurask
    Trusted Member
    Ambassador
    Originally Posted by PacFu
    Is there somewhere I can get the drivers not packaged with Link?

    Posted via CB10
    Don't think so.

    I'm assuming you have the latest Blend package?

    Also, if it's a USB 3.0 port, don't use it.

    Posted via CB10
    08-17-15 03:36 PM
  11. PacFu's Avatar
    PacFu
    Originally Posted by thurask
    Don't think so.

    I'm assuming you have the latest Blend package?

    Also, if it's a USB 3.0 port, don't use it.

    Posted via CB10
    Oooh. That could be it, the USB 3.0

    Posted via CB10
    08-17-15 03:50 PM
  12. Dave Bourque's Avatar
    Dave Bourque
    Originally Posted by thurask
    Don't think so.

    I'm assuming you have the latest Blend package?

    Also, if it's a USB 3.0 port, don't use it.

    Posted via CB10
    Works fine for me on USB 3.0 no driver issues.

    Z30STA100-5/10.3.2.2339
    08-17-15 03:56 PM
  13. Dave Bourque's Avatar
    Dave Bourque
    Well I spoke too soon but the issue is Windows 10 lol.

    Z30STA100-5/10.3.2.2339
    08-17-15 04:06 PM
  14. Dave Bourque's Avatar
    Dave Bourque
    Uninstall all the BlackBerry drivers and install the latest after rebooting.

    Z30STA100-5/10.3.2.2339
    Last edited by Dave Bourque; 08-17-15 at 05:03 PM.
    08-17-15 04:26 PM
  15. m3ach's Avatar
    m3ach
    USB 3 works fine with my passport, mind you I'm not using Windows 10 yet.
    08-17-15 04:49 PM
  16. thurask's Avatar
    thurask
    Trusted Member
    Ambassador
    Originally Posted by Dave Bourque
    Works fine for me on USB 3.0 no driver issues.

    Z30STA100-5/10.3.2.2339
    It might be implementation-dependent; my laptop is fine, but my desktop completely chokes on a USB 3.0 connection to PassportSQW100-1/10.3.2.2339.

    Posted via CB10
    08-17-15 06:32 PM
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