1. bqik's Avatar
    Hello!

    As stated in title my Passport has some issues after updating it.

    I have it since 12-2014 and has been the perfect device but after the update right speaker and microphone don't work.

    Have reloaded the OS 2 times to see if it was related to installation but no...the issue persists.

    The mic just works when I activate the speaker during call.

    As I live in Andorra and have problems with Blackberry warranty would like to know where can I buy spare parts for my Passport.

    Have searched but no speakers nor microphones available.

    Any ideas?

    Many thanks.

    Regards.
    09-23-15 07:26 AM
  2. sulcopete's Avatar
    Hello!

    As stated in title my Passport has some issues after updating it.

    I have it since 12-2014 and has been the perfect device but after the update right speaker and microphone don't work.

    Have reloaded the OS 2 times to see if it was related to installation but no...the issue persists.

    The mic just works when I activate the speaker during call.

    As I live in Andorra and have problems with Blackberry warranty would like to know where can I buy spare parts for my Passport.

    Have searched but no speakers nor microphones available.

    Any ideas?

    Many thanks.

    Regards.
    Just a question....if you think it was the update....why do you think new parts will solve the problem? Have you tried downgrading to the previous OS?
    09-23-15 07:39 AM
  3. valer466's Avatar
    My right speaker stopped working after using the headphones for the very first time.
    09-23-15 11:59 AM
  4. sulcopete's Avatar
    My right speaker stopped working after using the headphones for the very first time.
    Sounds like a problem with the headphone jack.
    09-24-15 10:06 AM
  5. valer466's Avatar
    yes it may have been. Moved on to a whiteberry after the black acted up. Never going to plug my headphones into this. Don't have time to push for warranty in India which has pathetic after sales.
    09-29-15 02:26 AM

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