1. kevmorales's Avatar
    It is new and unlocked, I put my sim from my iPhone in and my service works after I set it all back up when it is turned back on. When it restarts, it looses all the accounts, the pictures, contacts and the updates on the apps from BB World. Very frustrating.
    How do I save settings/accounts so they all stay intact when phone restarts?
    10-21-17 08:41 AM
  2. rbtg's Avatar
    10-21-17 09:06 AM
  3. kevmorales's Avatar
    Thank you for the information, unfortunately my pc won't recognize my BB when I plug it into the usb. I'll be sending the Passport back. I think something in the software may be defective.
    10-21-17 10:24 AM
  4. rbtg's Avatar
    you need win 7
    i don't think it will work with win 10
    10-21-17 10:50 AM
  5. gravesend60's Avatar
    It works on Win 10 but seems to be hit or miss IMO.
    10-24-17 10:23 PM
  6. Peter_Cincy's Avatar
    Re: W10 support, I have always gotten BlackBerry Blend to work even with the current release but not BlackBerry Link past 201511. Link would be another tool you could possibly use to wipe/restore your device to default settings.

    Posted via CB10
    10-25-17 12:41 AM

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