1. rookieblackberry's Avatar
    Just did my weekly soft reset for my passport and it got stuck on bootloop. What should I do, let it drain the battery or try to use autoloader?

    Tools not toys
    04-28-17 04:40 PM
  2. NRB's Avatar
    Hello,

    First I think you should not be doing that much software resets hahahahahahaha.

    Secondly, just wait and pray or go with the autoloader.

    Best regards

    Posted via CB10
    04-28-17 04:47 PM
  3. krazyatom's Avatar
    Try to hard reset by holding up and down volume few times until you see error message and connect to your desktop and reload os.
    04-28-17 04:52 PM
  4. rookieblackberry's Avatar
    Draining the battery or hard reset didn't work. Who knew rebooting the phone would cause this. I will have to try autoloader when I have the time and hope that gods of blackberry are on my side.

    Tools not toys
    04-29-17 01:23 AM
  5. Jenserm's Avatar
    Is this a known issue? I had this once and the solution was a clean up of the whole software system. I never had this on a Q10 but with the Passport it happend once. Now I make system backups for a faster solution than re- installing all the apps...
    04-29-17 01:55 AM
  6. neeraj121y's Avatar
    Flash an autoloader.
    04-29-17 02:33 AM
  7. rookieblackberry's Avatar
    Is this a known issue? I had this once and the solution was a clean up of the whole software system. I never had this on a Q10 but with the Passport it happend once. Now I make system backups for a faster solution than re- installing all the apps...
    Tried googling it but didn't find aswers, definitely not going to reboot my phone again unless it's really needed.

    Edit: Tried autoloader and it worked, seems to be answer to every software issue I have had.

    Tools not toys
    Last edited by rookieblackberry; 04-29-17 at 04:06 AM.
    04-29-17 03:00 AM

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