Passport silver edition overheating and battery problems
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Thanks for sharing your experience.
Posted via CB10 8520 > 8900 > 9780 > 9900 > Playbook > Q10 > Passport silver edition01-10-16 08:35 PMLike 0 -
Posted via CB10 8520 > 8900 > 9780 > 9900 > Playbook > Q10 > Passport silver edition01-10-16 08:36 PMLike 0 - Few things that likely play a role in your battery drain:
1) it is known that BlackBerry 10-Smartphones have an increased battery drain in the first days (up to a week in my experience with SE) after an OS update or even after buying the phone and starting it for the first time. The OS optimises things in background, you will see things downloading, email sync etc.
2) the email settings are 'oversyncing' your accounts, or one of the accounts is acting weird. Does not seem to be the case with you, the PIM would tell you.
3) android apps may also act weird after an install or update. Does not happen often, but sometimes it does, especially if new permissions are wanted from new install. Don't know what happens but android player will start acting weird and drain your battery.
4) android player from 2836 caused battery drain in my case. It is known that when installed the newest os, the AP does not allow to delete android apps anymore. It also may reduce battery life. I recommend flashing the 2813 version of Android player. You can find the detailed description in the 2836 thread.
Posted via CB10
1. I hope my phone gets better within a week too. This battery drain and overheating is scary.
2. Yep, I think my email setup is fine. I've set the same synchronization settings like my Q10.
3. And 4. After reading your post, I tried downloading and deleting an application from the Google play store. If I try un-installing it from the play store, the Android player crashes. When I delete the app from the home screen, it still shows up in the play store as installed. When I click open in the play store the Android player crashes again.
As for flashing, unfortunately I have no experience whatsoever with flashing a BlackBerry and I don't even have a windows PC as I'm using a Mac. I will check out the 2836 threads though.
Once again thank you so much for taking the time out and writing this informative post.
Posted via CB10 8520 > 8900 > 9780 > 9900 > Playbook > Q10 > Passport silver edition01-10-16 08:46 PMLike 0 - Could you guys post a screen shot of your battery usage please. Thanks.
Attachment 387198
Posted via CB10
Also, try to lower the brightness.
Just let it settle for a few more days and try to refrain from playing with it too hard until the phone settles lol..
Posted via Z3001-11-16 06:00 AMLike 0 - I think you have the "newly-acquired phone syndrome " which you can't put it down!! LoL.. but with 31% display, suggested that you might been using your device constantly, plus with the fact that the phone is still settling down (can be seen on the system and PIM percentages), so yeah.. I think that what causes the battery drain.
Also, try to lower the brightness.
Just let it settle for a few more days and try to refrain from playing with it too hard until the phone settles lol..
Posted via Z30
I'm not doing any processor intensive tasks on the passport yet and the brightness is at about 40%.
Posted via CB10 8520 > 8900 > 9780 > 9900 > Playbook > Q10 > Passport silver edition01-11-16 09:45 AMLike 0 - Jack1192,
Just relax, man. Believe me, I was in your shoes month ago when I got my BlackBerry Passport SE. The battery drain issue is of temporary one and will disappear within 10 days or so, as was in my case. For example, during standby, the battery used to drain at least by 1% per hour at the beginning. Currently it takes at least 5 hours to drain battery by 1% in standby mode. So, in summary, it is system processes that drain battery during first days. And one piece of advise I have learnt here: reboot your device once a day or two for upcoming week.
Posted via Blackberry Passport Silver Edition01-11-16 01:54 PMLike 0 -
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Posted from a wireless charging Passport. Get one!01-11-16 05:32 PMLike 0 - Jack1192,
Just relax, man. Believe me, I was in your shoes month ago when I got my BlackBerry Passport SE. The battery drain issue is of temporary one and will disappear within 10 days or so, as was in my case. For example, during standby, the battery used to drain at least by 1% per hour at the beginning. Currently it takes at least 5 hours to drain battery by 1% in standby mode. So, in summary, it is system processes that drain battery during first days. And one piece of advise I have learnt here: reboot your device once a day or two for upcoming week.
Posted via Blackberry Passport Silver Edition
Posted via CB10 8520 > 8900 > 9780 > 9900 > Playbook > Q10 > Passport silver edition01-11-16 09:50 PMLike 0 -
Posted via CB10 8520 > 8900 > 9780 > 9900 > Playbook > Q10 > Passport silver edition01-11-16 09:53 PMLike 0 -
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Might that also be the reason why the Priv has that hollow space in the back cover which was supposedly for the wireless charging coil?
Posted via CB1001-12-16 01:00 AMLike 0 - Yes that's exactly what that hollow in the back of the Priv is. For carriers in Canada the wireless charging is missing, so that's why it pops and makes squeaky sounds when you push on that soft spot. To me that was a stupid move on Blackberry's part, they should of just put the wireless charging in all the phones, and disable the wireless charging for Canadian Carriers. Blackberry created an unnecessary problem. I wonder how many phones got returned because people thought the phone was defective.01-12-16 10:41 PMLike 0
- Granted, I didn't take the time to read the entire thread but I don't know what you guys are complaining about.
From the posted screen shots, everything looks fine to me.
I see lots of high usage over a short time, of course the battery is going to drain.
Don't believe anybody that says they get 2.5 days or 3 days out of their Passport. It's not possible unless they keep their network data or WiFi turned off unless they need to use it. They are doing every last thing possible to squeeze every % out of their device. I think I saw in another thread that people were just running the device on battery saving mode the whole time.01-12-16 11:12 PMLike 0 - I had same experience with all new versions. Until I tried old Skype version 4.9.0.45564. No sign of huge battery drain or overheating.
Posted via CB1001-13-16 01:58 AMLike 0 - Yes that's exactly what that hollow in the back of the Priv is. For carriers in Canada the wireless charging is missing, so that's why it pops and makes squeaky sounds when you push on that soft spot. To me that was a stupid move on Blackberry's part, they should of just put the wireless charging in all the phones, and disable the wireless charging for Canadian Carriers. Blackberry created an unnecessary problem. I wonder how many phones got returned because people thought the phone was defective.
Posted via CB10 8520 > 8900 > 9780 > 9900 > Playbook > Q10 > Passport silver edition01-13-16 04:56 AMLike 0 - Granted, I didn't take the time to read the entire thread but I don't know what you guys are complaining about.
From the posted screen shots, everything looks fine to me.
I see lots of high usage over a short time, of course the battery is going to drain.
Don't believe anybody that says they get 2.5 days or 3 days out of their Passport. It's not possible unless they keep their network data or WiFi turned off unless they need to use it. They are doing every last thing possible to squeeze every % out of their device. I think I saw in another thread that people were just running the device on battery saving mode the whole time.
I'm not expecting 2-3 days but I was expecting at least a day or the same level as I got from my iPhone 6 Plus.
This seems to be a real issue with new users and probably after a software update as well. Apparently it settles down in about 7-10 days of use.
Posted via CB10 8520 > 8900 > 9780 > 9900 > Playbook > Q10 > Passport silver edition01-13-16 05:02 AMLike 0 - Hi. I have a Passport SE also. My battery lasts approximately 1 day (mixed use). I expected a bit more honestly. In my case, I found out that skype drains my battery. I don't understand why. So I have been avoiding to use Skype on my phone. Anyone experiencing the same problem?
Posted via CB1001-13-16 10:33 AMLike 0 - Hi. I have a Passport SE also. My battery lasts approximately 1 day (mixed use). I expected a bit more honestly. In my case, I found out that skype drains my battery. I don't understand why. So I have been avoiding to use Skype on my phone. Anyone experiencing the same problem?
Posted via CB10
I've personally noticed battery drain problems a couple times myself.
If you have device encryption enabled and you use Kindle android app, it's a guaranteed drain. Your device won't last anymore than a few hours at best.01-13-16 07:11 PMLike 0 - Mines starting to settle. Only gets hot when charging
Posted via CB10 - 9900 -Playbook- Q10 - Passport SE01-14-16 07:32 AMLike 0 - I had the same problems previously when I installed Android apps. I do a factory reset and NO Android apps install. it solved the heat and battery drain issues since last February until now. Roughly about 16 hrs of moderate use before charging and I left about 20%. I have 4 mails to sync with 2 hrs sync interval. 12 BBM grps. Whatsapp, FB, Twitter and Linkin. I am very satisfied with my Black OG Passport. Bravo BlackBerry.
With my Black Passport01-14-16 12:45 PMLike 0
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Passport silver edition overheating and battery problems
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