1. aroooz's Avatar
    Hi all,

    Just wondering if anyone else is experiencing this, or knows of a setting somewhere in 10.3.

    My phone rings just fine, however as soon as I go to pick it up or just move it slightly, the sound mutes. Has anyone else experienced this? All my advanced interactions are off as this was my first thought, but still having the issue!

    Any thoughts appreciated!

    Thanks

    Posted via CB10
    10-04-14 01:38 PM
  2. D3C0D3R's Avatar
    Hi all,

    Just wondering if anyone else is experiencing this, or knows of a setting somewhere in 10.3.

    My phone rings just fine, however as soon as I go to pick it up or just move it slightly, the sound mutes. Has anyone else experienced this? All my advanced interactions are off as this was my first thought, but still having the issue!

    Any thoughts appreciated!

    Thanks

    Posted via CB10
    To my knowledge that's a feature, always been like that on my Z10 :P

    Z10STL100-3/10.3.0.1052
    10-04-14 02:01 PM
  3. SenorPistachio's Avatar
    Check 'Settings' -> 'Advanced Interaction' -> 'Flip to mute'.

    I'm guessing that's the culprit.
    10-04-14 02:05 PM
  4. aroooz's Avatar
    To my knowledge that's a feature, always been like that on my Z10 :P

    Z10STL100-3/10.3.0.1052
    Really? Never did it on my Z10!
    10-04-14 02:16 PM
  5. aroooz's Avatar
    Check 'Settings' -> 'Advanced Interaction' -> 'Flip to mute'.

    I'm guessing that's the culprit.
    Thanks for the thought, but as stated, I checked these and they're all off!
    10-04-14 02:18 PM
  6. sly11's Avatar
    Bb10 feature!!

    Posted via CB10
    10-04-14 02:22 PM
  7. Zdanie's Avatar
    Are you touching the screen when it rings? That silences the ringtone.
    10-04-14 02:22 PM
  8. D3C0D3R's Avatar
    Really? Never did it on my Z10!
    Are you touching the screen when it rings? That silences the ringtone.
    Ah that could be it, sorry :P
    I have large hands and tend to pick up the phone like a claw, wrapping my fingers around it and probably touching the screen :P

    Passport silences on movement-56cb3ad8d91abe9c15924773e3c31d268cc674d06e57629dad7bfaa4dd90b0d5.jpg
    eldrover likes this.
    10-04-14 02:40 PM
  9. aroooz's Avatar
    Are you touching the screen when it rings? That silences the ringtone.
    Nope, but that now has me wondering if the touch keyboard is having a similar affect! Will try to pay attention closely next time!
    10-04-14 04:21 PM
  10. gibo713's Avatar
    even the volume keys can mute the ringing when pressed.

    Posted via CB10
    10-04-14 06:00 PM
  11. langbanger's Avatar
    I just got off the phone with a BlackBerry rep for Passport help. Both my passports silence on keyboard, screen touch or movement.. sucks! She said it is a feature of passport. I said it's dumb.. she said they will look into it..

    Posted via CB10
    10-15-14 12:33 PM

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