1. kunal sharma4's Avatar
    reloaded the passport . reload got completed. went from downloading software to extracting software. finished that too. the green light turned off , the phone switched on but read www.bberror.com/bb10-0015. tried reloading it again , this time it started from extracting software, switched on and said www.bberror.com/bb10-0015. please help.
    07-13-16 04:55 PM
  2. ronfc's Avatar
    Try reloading your OS using an autoloader. Simply connect your phone on your computer and run this:

    https://mega.nz/#!Jh5TUR6L!wHCjXkBuN...cIb2WAJOdYp4BE

    For more information, you can refer here:

    http://forums.crackberry.com/bb10-le...loader-927076/
  3. ronfc's Avatar
    Try reloading your OS using an autoloader. Simply connect your phone on your computer and run this:

    https://mega.nz/#!Jh5TUR6L!wHCjXkBuN...cIb2WAJOdYp4BE

    For more information, you can refer here:

    http://forums.crackberry.com/bb10-le...loader-927076/
    07-13-16 08:33 PM
  4. kunal sharma4's Avatar
    can I do it on a Mac?
    10-18-17 04:33 AM

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