1. boehmjo's Avatar
    I ordered 2 Passports.
    Order Date: 24/09/2014
    9314620135 from UK-Website
    9314730835 from Germany-Website.
    They sent me an E-Mail, that the order of the German one (QWERTZ) is on backorder.
    But I didn't get any information so far about the order of the other one (QWERTY).
    AND: they already charged both to my paypal-account...!!!
    They don't answer to my E-Mails ans they don't have any phone number to call...
    What would you do?
    Did one of you also order from the UK-shopblackberry-Website and already received any shipment?
    Is anon out there from Germany out there who has any idea, where to buy or order (not pre-order!) it in Germany?
    Thanks for your help.

    Greetings from Passport-addicted Jo :-)
    09-27-14 06:48 AM
  2. guy2164's Avatar
    I ordered from shop blackberry as well. No info received back, other than an email saying it's on back order. Can't find anything to tell me when it will be shipped - but they've had the money!
    09-27-14 08:47 AM
  3. uhscale's Avatar

    I ordered my one on Event day and get then yesterday.
    But I have an issue with my phone!
    Who knows to contact BlackBerry now?
    I have no Email or phone number to get in touch with BlackBerry

    Posted via CB10
    09-27-14 08:56 AM
  4. nomi1978's Avatar
    Isn't there a support card in the Box. I thought everyone got 30 days of free support.

    Posted via the CrackBerry App for Android
    09-27-14 08:59 AM
  5. uhscale's Avatar
    Nope isn't in the box. Only a deliver form without contact options to make an exchange of defective device

    Posted via CB10
    09-27-14 08:48 PM
  6. UKAsh's Avatar
    09-27-14 09:22 PM

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