1. phone_fanatic's Avatar
    I am trying to reset my Passport Silver Edition and do the security wipe so I can make it like it is out of the box but it won't work. I ran it once and it got stuck at 88% and was extremely slow and I mean a percent move in an hour or so. Then I pressed and held the power button until the phone re-started and it started form the security wipe screen again and let the thing run overnight and only got up to 98%.

    Tried re-starting again and again it started with the wipe and right now it is sitting at 54%. The initial part goes at an alright speed but near the end it gets stuck. Can anyone help me here? I don't understand what the hell to do.

    10-02-15 02:17 PM
  2. shai404's Avatar
    I'm having the same issue...I reset the wipe on 9-29-15 at 10am today 10-2-15 at 6pm and I'm at 99%

    Posted via CB10
    10-02-15 05:02 PM
  3. dave gomez's Avatar
    Just leave it plugged and let it do its thing. I had a similar issue with the my Classic it took forever but it eventually finished

    Posted via CB10

    update: so a few weeks ago i got a z30 i loaded up link and transferred my se info and used it for two weeks or so. i decided to switch with someone for a while so i did a security wipe that was like 3
    days ago! it doesnt get any harder than waiting.... I guess its the price to pay for top security

    Last edited by dave gomez; 11-27-15 at 10:28 AM.
    shai404 likes this.
    10-02-15 10:47 PM

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