1. SushantSinha3's Avatar
    My Passport has BSNL carrier(India) and if I use WiFi the data services are active but if I turn off WiFi and connect thru 4G/3G/2G I only get message of connected to "Voice" only. The BIS is not connected. I have done the APN settings as per the provider but sometimes I get BIS for a few minutes only. Is this the issue related to the OS ? Also, when I put the User name as BSNL under the APN settings and save it and restart the handset I get BIS connected for a few minutes and if I check the User name in APN settings it is blank.
    Please help me to sort out this problem! !

    Posted via CB10
    03-25-15 01:31 PM
  2. Al moon's Avatar
    Maybe your network blocking your BlackBerry

    Posted via CB10
    03-25-15 02:26 PM
  3. theonecid's Avatar
    03-25-15 02:29 PM
  4. pallav_gupta's Avatar
    Yes this is sure a problem on 2G, I too have been facing the same.

    Posted via CB10
    03-25-15 02:48 PM
  5. Nicholas Mauro's Avatar
    You can fix this manually. Follow my instructions.

    Go to

    Settings>network & connections>mobile network

    Then tap change APN at the bottom.
    Change the APN to BSNLNET

    Once you accept, your data services will work.

    Posted via CB10
    03-25-15 03:09 PM

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