11-05-14 10:50 PM
tools
  1. JVRudnick's Avatar
    JVRudnick
    in Hub this am, and I simply deleted an email - and all of a sudden the Hub area is bricked? I can no longer 'do' anything in the Hub - can't select anohter email or delete anything at all...trying to choose an alternate from the lefthand sidebar fails too...

    when I go to apps area, yes I can open up say Twitter or FB but they dont respond to any clicks...

    when I try to use BBerry Link - it starts fine but NEVER connects to the Passport...

    Help here lads? Is there a "reset" switch on the Passport to get it to work again?
    11-05-14 09:43 AM
  2. viennabb's Avatar
    viennabb
    Hold the volume up and down buttons til the screen goes black to reset phone

    Posted via CB10
    11-05-14 09:44 AM
  3. JVRudnick's Avatar
    JVRudnick
    great tip - thanks viennabb! will remember that one!
    11-05-14 09:49 AM
  4. NinjaBread's Avatar
    NinjaBread
    If it's just your hub that is on the fritz, swipe diagonally down from the top right corner 5 times to reset the hub. Saves a restart of the whole phone.

    Posted via CB10
    11-05-14 10:10 PM
  5. Jamie Wooten's Avatar
    Jamie Wooten
    It's funny that you posted this because I had that issue twice today. I haven't had any issues with this phone since I got it. Hmmmm weird.

    Posted via CB10
    11-05-14 10:50 PM
« Want to apologize | Passport keyboard still not in play »

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