1. Derik Martel's Avatar
    I can't open my passport. all I have is a black screen and can't do anything.
    I've had it for a week now and never had this problem.
    Any idea how to open it?

    Thanks in advance
    10-01-14 02:10 PM
  2. Azensun's Avatar
    Can you be more specific? I'm a little confused by "I can't open my Passport."
    10-01-14 03:05 PM
  3. junny89's Avatar
    I can't open my passport. all I have is a black screen and can't do anything.
    I've had it for a week now and never had this problem.
    Any idea how to open it?

    Thanks in advance
    Happens to me sometimes.

    Does it just freeze and cant turn the screen on from standby?

    I just keep hold of the power button or repeatedly press it in anger lol eventually turns on.

    I believe it has something to do with the flip to wake advanced interaction.

    Posted via CB10
    10-01-14 03:26 PM
  4. Bruno Neto's Avatar
    it happened to me for the 1st time.. i was completely panicking as well.
    Anyway, if you press on the up volume and the on/off button at the same time and keep it for some seconds, it will restart your device..
    cheers.
    03-11-16 12:39 AM

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