1. stephen33ccfc's Avatar
    Hi someone help I think I've fiddled with something on my passport seetings...

    Everytime I pick it up or wake it up it goes straight to last app used ie hub or pictures etc etc but I want it to show lock screen when I pick it up and my notifications am I doing something wrong am I making sense almost like it's not locking??

    Posted via CB10
    02-22-19 07:16 AM
  2. Ben xfg's Avatar
    Hi someone help I think I've fiddled with something on my passport seetings...

    Everytime I pick it up or wake it up it goes straight to last app used ie hub or pictures etc etc but I want it to show lock screen when I pick it up and my notifications am I doing something wrong am I making sense almost like it's not locking??

    Posted via CB10
    Go to settings, tap 'Advanced Interaction' and toggle the "Lift to wake" switch to OFF.

    Furthermore, if you want to see the lock screen when you press the lock/power button, go to settings, security and privacy, lock screen and toggle the 'allow power/lock key to unlock device' switch to OFF as well.
    Last edited by Ben xfg; 02-22-19 at 10:33 AM.
    02-22-19 10:11 AM
  3. stephen33ccfc's Avatar
    So there's no way to see the screen when lifting all I want to do is see my messages, emails without actually going into them

    Posted via CB10
    02-22-19 01:16 PM
  4. stephen33ccfc's Avatar
    Cuss when I press power button or swipe up or lift handset it unlocks it to home screen

    Posted via CB10
    02-22-19 01:18 PM
  5. Ben xfg's Avatar
    Cuss when I press power button or swipe up or lift handset it unlocks it to home screen

    Posted via CB10
    If you want the phone to stay locked when you press the lock/power button, go to settings, security and privacy, lock screen and toggle the 'allow power/lock key to unlock device' switch to OFF.

    You can also conveniently wake your device by flicking your thumb or finger upwards from the bottom of the screen- almost like the swipe up, just don't go as far.

    If you have the 'lift to wake' toggle enabled, the device will unlock (if you don't have a password set) when you lift it.
    02-22-19 02:11 PM
  6. Ben xfg's Avatar
    So there's no way to see the screen when lifting all I want to do is see my messages, emails without actually going into them

    Posted via CB10
    No, there isn't. But Alternately, when the handset wakes to the home screen, you can swipe up from the bottom of the screen to see the message notification icon on the left, but you aren't able to read the message.
    02-22-19 02:21 PM
  7. stephen33ccfc's Avatar
    But I'm sure when notifications came through I could get a preview on the lock screen and I don't even seem to be getting a lock screen. It's either life and it wakes up or swipe up or better still I'm not explaining it properly...I get nothing not emails,calender time or date any kind of lock screen.

    Posted via CB10
    02-22-19 02:55 PM
  8. stephen33ccfc's Avatar
    Maybe I'm not locking it properly.....

    Posted via CB10
    02-22-19 03:00 PM
  9. stephen33ccfc's Avatar
    In fact I'm 100% certain now that before my lock screen or whatever it was displayed the time in the middle then any basic missed stuff.. calls,emails then it asked me to tap them twice to open and boom!!

    Posted via CB10
    02-22-19 03:06 PM
  10. Ben xfg's Avatar
    In fact I'm 100% certain now that before my lock screen or whatever it was displayed the time in the middle then any basic missed stuff.. calls,emails then it asked me to tap them twice to open and boom!!

    Posted via CB10
    So, just to confirm, when your device was lying face up on a stationary flat surface, you could pick it up and it would show you the lock screen without you having touched the screen or pressing the power button?
    02-22-19 04:32 PM
  11. stephen33ccfc's Avatar
    That I can't say as I don't recall I remember it being face up and seeing the date and my lock screen picture and any missed info texts,emails,missed calls and it would let you interact with them by touching them how I got it To do that I don't know and I'm pretty clued up with stuff like this. it did say I had to touch it twice which I did and it then opened that particular app or I could like u say swipe up and it would then go to home screen

    Posted via CB10
    02-22-19 04:41 PM
  12. Ben xfg's Avatar
    That I can't say as I don't recall I remember it being face up and seeing the date and my lock screen picture and any missed info texts,emails,missed calls and it would let you interact with them by touching them how I got it To do that I don't know and I'm pretty clued up with stuff like this. it did say I had to touch it twice which I did and it then opened that particular app or I could like u say swipe up and it would then go to home screen

    Posted via CB10
    I'm guessing no then.

    But can you remember what you did to make the screen turn on when it was lying on the table?

    Or did it turn on by itself when a new notification came in?
    02-22-19 06:48 PM
  13. Ben xfg's Avatar
    Or are you saying you don't see notifications on your lock screen anymore? Am I missing something?
    02-22-19 07:31 PM
  14. m3ach's Avatar
    Go into settings, Security and privacy, lock screen and check lock screen notifications is toggled on.

    There are other items in there that you may want to look at too as it may be a combination of them you need to have on to get the behaviour you're looking for.

    Posted via CB10 using my P'9982 running 10.3.3.3216
    02-23-19 04:39 AM
  15. stephen33ccfc's Avatar
    No all I want lol is when I wake my passport however I do it I want to see my lock screen with my missed notifications so before I unlock it I can weather I need to by preview my missed notifications and decide to swipe up or put back in pocket

    Posted via CB10
    02-23-19 06:17 AM
  16. jamescarruthers's Avatar
    Is this the rather uselessand confusing "Allow Power/Lock Key to Unlock Device" setting?

    Settings // Security and Privacy // Lock Screen

    I can press the button my phone and it allows me to view the Instant Notifications, like you say, and decide whether or not I want to unlock it to view the notifications. My power/lock key setting is set to "off".



    Posted via CB10
    02-23-19 06:49 AM
  17. stephen33ccfc's Avatar
    But am I correct in saying that if I press my on off button it does let me do that. So I can breifly press that button and it does switch it on and I can see its locked and decide whether to press it again or put back in pocket depending weather I want to action them. But if I set that off I won't have a lock screen to view said missed notification

    Posted via CB10
    02-23-19 07:11 AM
  18. Ben xfg's Avatar
    But am I correct in saying that if I press my on off button it does let me do that. So I can breifly press that button and it does switch it on and I can see its locked and decide whether to press it again or put back in pocket depending weather I want to action them. But if I set that off I won't have a lock screen to view said missed notification

    Posted via CB10
    Let's try this;

    From the home screen, pull down Quick Settings and tap Settings.

    Look for the words "Advanced Interaction" and tap on them.

    Next to the words "Lift to Wake" is a toggle; make sure that is switched off. The rest of the toggles can be left on or off whichever you choose.

    Now go back and tap on the words "Security and Privacy", then tap "Lock Screen".

    Make sure the toggle next to the words "allow power/unlock key to unlock device" is switched off.
    Now go back to the main menu again and tap on "Display".
    Switch the toggle for "Swipe to Wake" to ON.

    Exit settings.

    You can now use the power button to wake the handset, or you can flick your thumb upwards from the bottom of the screen - almost like the full swipe up, just don't go as far up. You should be able to view your notifications on the lock screen and double tap or swipe up to view them.
    02-23-19 08:06 AM
  19. stephen33ccfc's Avatar
    Think I understand now. So basically no. If u press power button u can see lock screen and missed notifications. However seeing as, as soon as you lift phone it by passes that anyway and un locks it straight away. So kinda pointless obviously u can gently swipe up also. But seems weird

    On a separate note how do u use or which button do u press for ALT and is there a way to tab down on things



    Posted via CB10
    02-23-19 02:37 PM
  20. Ben xfg's Avatar
    Think I understand now. So basically no. If u press power button u can see lock screen and missed notifications. However seeing as, as soon as you lift phone it by passes that anyway and un locks it straight away. So kinda pointless obviously u can gently swipe up also. But seems weird


    Posted via CB10
    Make sure you have the "Lift to Wake "switch toggled OFF, the phone shouldn't unlock if you only lift it.
    02-23-19 03:28 PM
  21. Gvo1975's Avatar
    Notifications -Lock screen settings -Show Sender Only..... toggle to preference... let me know if it works

    Still Rocking the Passport...... Till the end
    02-24-19 09:58 AM

Similar Threads

  1. Screen Protector with Blackberry Logo
    By 9iceguy in forum BlackBerry KEY2
    Replies: 22
    Last Post: 02-25-19, 01:12 AM
  2. BlackBerry Passport Camera is doing some funny business
    By curves2000 in forum BlackBerry Passport
    Replies: 5
    Last Post: 02-22-19, 05:32 AM
  3. Replies: 7
    Last Post: 02-21-19, 02:42 PM
  4. Finding a NEW AT&T Passport?
    By scubafan in forum BlackBerry Passport
    Replies: 4
    Last Post: 02-20-19, 07:37 PM
  5. How to access KeyOne data with non-functioning screen
    By boghraty in forum BlackBerry KEYone
    Replies: 1
    Last Post: 02-19-19, 10:23 PM
LINK TO POST COPIED TO CLIPBOARD