1. gauravgg's Avatar
    light sensor and proximity sensor is not working in passport.
    I tried all possible option available in Internet.

    please Suggest some solution.

    Posted via CB10
    03-02-20 11:04 AM
  2. Bla1ze's Avatar
    I tried all possible option available in Internet.
    Have you tried a factory reset? If that doesn't work, it's likely a hardware issue that can't be fixed.
    03-02-20 11:40 AM
  3. Hrishikesh Jadhav's Avatar
    light sensor and proximity sensor is not working in passport.
    I tried all possible option available in Internet.

    please Suggest some solution.

    Posted via CB10
    Same happened to to me long back, sometime the screen used to be active when close to ears! Tried the BBVE app from BBW! Showed me errors on prox sensor near and far! I cleaned the sensor and inside of screen where it's just above the BB logo! Try to open it if u can with appropriate Tools.


    Here's a video on how to dismental it!!
    If that doesn't work it's hardware, not software issue! Don't waste time on factory reset, coz prox sensors will NEVA be solved by reset or fresh os install!

    Posted via CB10
    03-08-20 09:50 AM
  4. jamescarruthers's Avatar
    Hrishikesh is right, it is easy enough to access he sensor chip. For me though, cleaning worked for a while and then it broke again . In the end I bought a new chip from bbry.net and installed that. The Passport has been able to take better pictures ever since.

    Posted via CB10
    03-11-20 10:50 AM

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