1. nextbbuser's Avatar
    Hello everyone!
    Has anyone experienced any keyboard issue with your Passport? This is my first time using a blackberry and i purschased mine brandnew off Amazon. Out of the box the "U" key was so soft, no membrane pressing sound, no tactile at all. I'm worrying it'll get stuck oneday so i'm about to return it. Any thoughts on my case?
    And one more question concerning "U" key: is is the default key to turn lockscreen on when the phone is sleeping? Because none of other key does this excepts power button.
    Sorry for my English.
    Last edited by nextbbuser; 02-28-15 at 07:23 PM.
    02-28-15 02:36 PM
  2. Ecm's Avatar
    I've had no issues with my keyboard since launch day. It sounds like you might need an exchange.

    As to the keyboard shortcuts... Yes, U will awaken it. If the device is password protected, U + enter gives you thepassword screen. K locks the device.

    You can see all the shortcuts progremed, and add more. Go to Settings > Shortcuts and Speed Dial. Long press on any letter to add/edit.
    nextbbuser likes this.
    02-28-15 02:51 PM
  3. Andy Kuo's Avatar
    Return it. The way how your KB acts is definitely not normal and I would definitely return the phone.

    Posted via CB10
    nextbbuser likes this.
    03-01-15 07:59 AM
  4. GLTruesdale's Avatar
    0 issues.

    Posted via CB10
    nextbbuser likes this.
    03-01-15 08:02 AM
  5. ikvn's Avatar
    No issues here and the 'u' makes a sound when clicked

    Posted via CB10
    nextbbuser likes this.
    03-01-15 08:42 AM
  6. danp2000's Avatar
    I'd return it as well.

    My keyboard works as expected.

    Working WIDE T-Mobile  Passport Autoloaded Updated using Sachesi to Flickering Gone
    nextbbuser likes this.
    03-01-15 08:48 AM
  7. Blackberryblade's Avatar
    Return it

    When I got a used passport from shopblackberry my z key was done. My new phone which came from ontario has a rock solid keyboard. I'm glad I returned mine.

    Posted via BlackBerry Passport
    nextbbuser likes this.
    03-01-15 10:39 AM
  8. Jackbond84's Avatar
    No issue's at all! Smooth as buter

    Posted via CB10
    nextbbuser likes this.
    03-01-15 10:47 AM
  9. 50fingers's Avatar
    mine wotk perfect

    Posted via CB10
    nextbbuser likes this.
    03-01-15 10:50 AM
  10. BBJonbo's Avatar
    All keys working as expected. They all click. Sounds like a defect.

    Posted CB10->BB Passport
    nextbbuser likes this.
    03-01-15 11:26 AM
  11. Nielz's Avatar
    Mine is perfect, unfortunately sounds like a defect. Try to return it.

    Posted via CB10
    nextbbuser likes this.
    03-01-15 01:29 PM
  12. mobike008's Avatar
    No issues at all here. Smooth as melted butter!

    Posted via. the most awesome phone on this planet " My Passport"
    nextbbuser likes this.
    03-01-15 01:48 PM
  13. maclaskey's Avatar
    No issues here. Keyboard is my favorite so far. Even beats the 9900 slightly.

    Posted via CB10
    03-01-15 02:16 PM
  14. blueburk's Avatar
    Flawless here since launch day all key are stiff ..... never in a tight pocket
    03-01-15 02:23 PM
  15. anon(9088244)'s Avatar
    Thankfully mine is awesome. If I were you, I'd return it.

    Posted via CB10
    03-01-15 08:59 PM
  16. SK122387's Avatar
    Yeah, my spacebar was pushed in on a replacement device I'd gotten. Where it didn't press in, it was basically like a touchscreen where just touching it made it work.

    I exchanged it.

    Posted via CB10
    03-01-15 09:09 PM
  17. nextbbuser's Avatar
    thanks all im gonna return it tomorrow!
    haha a guy here having the same problem.
    03-02-15 04:33 AM
  18. Stomps01's Avatar
    Does anybody find that the right side of the keyboard starting with Y and H feels a little worn out compared to the left side? The left side have a nice clicky sound where the right side are quiet and seem a little harder to press since they don't have much of a click(the spacebar as well). I hate to return it since this was just sent as a replacement but it really annoys me when typing.... I'm also getting a rattling sound on about 4 keys....

    Posted via CB10
    03-06-15 11:15 PM

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